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DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property
Hotel with 7 restaurants, near Kaseya Center

Choose dates to view prices

DoubleTree by Hilton Grand Hotel Biscayne Bay, in Miami's center, offers a calm harbor-side setting. The property features an outdoor pool, seven restaurants, and two coffee shops. The spa provides rejuvenating treatments, and the attentive staff ensures a comfortable stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
The current price is 4.457.610 ₫
5.037.100 ₫ total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Room, 2 Double Beds, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Bay View

7.4 out of 10
Good
(21 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Double Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Park View and Balcony

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Junior Suite, 1 King Bed, Balcony, Bay View (Partial) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Junior Suite, 1 King Bed, Balcony, Bay View (Full) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Bay View

Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand Suite, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
  • 93 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen | Living area | Plasma TV

Condo, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Mobility)

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Hearing)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Mobility)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 3 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Clothes dryer
  • 195 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse, 4 Bedrooms (Condo)

Penthouse, 4 Bedrooms (Condo) | View from room

Penthouse, 4 Bedrooms (Condo)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Clothes dryer
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Room, 2 Double Beds, Balcony, Park View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Park View

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Room with Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Garden View

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and Roll in Shower

  • Sleeps 2

View all photos for Junior King Suite with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Park View and Balcony

  • Sleeps 3

View all photos for Hearing Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Junior King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for Grand King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for One Bedroom King Condo with Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

One Bedroom King Condo with Kitchen and Balcony

  • Sleeps 2

View all photos for Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

  • Sleeps 4

View all photos for Mobility Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and 3X3 Shower

  • Sleeps 2

View all photos for King Room with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Bay View and Balcony

  • Sleeps 2

View all photos for Two Double Room with Bay View and Balcony

Marina

Two Double Room with Bay View and Balcony

  • Sleeps 5

View all photos for Room, 1 King Bed, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

8.0 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 60 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Park View

Room, 1 King Bed, Balcony, Park View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Park View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

7.2 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
Hydromassage showerhead
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for King Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Park View and Balcony

  • Sleeps 2

View all photos for Four Bedroom Penthouse Condo

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Four Bedroom Penthouse Condo

  • Sleeps 6

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About the area

Map
1717 N Bayshore Dr, Miami, FL, 33132

What's nearby

  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 6 min walk - 0.6 km
  • Perez Art Museum Miami - 8 min walk - 0.7 km
  • Phillip and Patricia Frost Museum of Science - 9 min walk - 0.8 km
  • Kaseya Center - 15 min walk - 1.3 km
  • Port of Miami - 3 min drive - 2.1 km

Getting around

  • Adrienne Arsht Center Metromover Station - 4 min walk
  • Hialeah Market Station - 9 min drive
  • Miami International Airport (MIA) - 21 min drive

Restaurants

  • ‪Primos Restaurant/Lounge - ‬2 min walk
  • ‪Opera Cafe - ‬2 min walk
  • ‪Casadonna - ‬2 min walk
  • ‪Pura Vida - ‬2 min walk
  • ‪Sky Coffee Buenos Aires - ‬5 min walk

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotel near Kaseya Center
Located close to James L. Knight Center and Port of Miami, DoubleTree by Hilton Grand Hotel Biscayne Bay provides a marina, a free food/drink shopping service and a terrace. Indulge in a manicure/pedicure and a massage at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. In-room WiFi (surcharge) is available to all guests, along with shopping on-site and 2 coffee shops/cafes.
You'll also enjoy perks such as:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and a cruise ship terminal shuttle
  • An electric car charging station, express check-out and concierge services
  • Smoke-free property, a 24-hour front desk and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 219 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as safes and WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with hairdryers and shampoo
  • Plasma TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Exterior
Hilton Miami Downtown
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 2,052 reviews
The price is 3.868.093 ₫
4.370.945 ₫ total
includes taxes & fees
25 Nov - 26 Nov
Hilton Miami Downtown

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 47.99 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 22 August 2025 to 25 November 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
  • Swimming pool
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 47.99 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

Frequently asked questions

Does DoubleTree by Hilton Grand Hotel Biscayne Bay have a pool?

Yes, this property has an outdoor pool. The property will be renovating the swimming pool from August 22 2025 until November 25 2025 (completion date subject to change).

How much does it cost to stay at DoubleTree by Hilton Grand Hotel Biscayne Bay?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Grand Hotel Biscayne Bay on 24 Nov 2025 start from 4.457.610 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Grand Hotel Biscayne Bay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Valet parking is available for USD 47.99 per day.

What time is check-in at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Check-in start time: 4 PM; check-in end time: 2 AM. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is DoubleTree by Hilton Grand Hotel Biscayne Bay located?

Located in Downtown Miami, this spa hotel is 0.9 mi (1.4 km) from Kaseya Center, and within 3 mi (5 km) of James L. Knight Center and Port of Miami. Lincoln Road Mall and Vizcaya Museum and Gardens are also within 6 mi (10 km). Adrienne Arsht Center Metromover Station is only a 4-minute walk and Bicentennial Park Metromover Station is 9 minutes.

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DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1004 reviews
Rating 8 - Good. 194 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 110 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lyle

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean room, great layout, amazing view.
Stayed 1 night in Aug 2025

4/10 Poor

Tamera

Disliked: Amenities, property conditions & facilities
No one mentioned that the hotel was under construction
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Aug 2025

2/10 Terrible

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was neat , a very convenient spot to be in, I would definitely recommend it and be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under renovations, but was still a beautiful room and facility
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly clean room
Stayed 1 night in Sep 2025

6/10 Okay

Mary

The drop off pick up area is small. Lots of cars in the space provided. A bit chaotic
Stayed 2 nights in Nov 2025

10/10 Excellent

Hilliard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room, and easy walk to Kaseya center
Stayed 2 nights in Aug 2025

6/10 Okay

Ravindra

Disliked: Staff & service, property conditions & facilities
Room could’ve been cleaner the bedspread has stains on it,construction was going on at the time so it was very inconvenient for me
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
TWe had a wonderful stay, despite the ongoing construction and out-of-order elevators and pool. The property is very convenient with a variety of food options and stores downstairs, including a UPS and salon. I would definitely choose to stay here again with my family.
Stayed 4 nights in Aug 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Great location and comfy beds.
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel overall!
Stayed 2 nights in May 2025

10/10 Excellent

Lyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Great location and great experience
Stayed 2 nights in Jun 2025

6/10 Okay

Janet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge cockroach in my shower, reported it to front desk and they didn't seem alarmed...more like it was common. Floors are dirty and dated. Construction going on in area so very hard to get in and out of.
Stayed 1 night in Oct 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not received a receipt
Stayed 2 nights in Nov 2025

8/10 Good

Melissa

Liked: Staff & service
I know it was under construction but parking is a pain
Stayed 1 night in Sep 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2025

10/10 Excellent

MEGAN REBECCA

Liked: Cleanliness, staff & service
This property is currently under renovation. Extremely difficult to navigate. If you stay stay on the condo side do not stay on the Hotel side. Huge difference.
Stayed 1 night in Aug 2025

6/10 Okay

Patti

Disliked: Amenities
The hotel is undergoing renovation and everything is hard to find. The hallways are filthy. The room is okay . But doesn’t appear to be anywhere for breakfast! Very disappointed !
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Amenities
Parking fee, construction/remolding going on
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Loved the hot tubs!
Stayed 2 nights in May 2025

4/10 Poor

Augustina

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The views were nice
Stayed 1 night in May 2025

10/10 Excellent

Nagela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location front desk was very nice .I was also granted to check out 1 after.
Stayed 1 night in May 2025

2/10 Terrible

Kenyatta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bath room dirty
Stayed 1 night in Aug 2025