4/10 - Kém
Rikita
Khách đi công tác
13/10/2025
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Well,before I get to the property itself,let me start with my check-in experience/staff,I prepaid through Expedias website and was notified at least 2 times about a $50 deposit for incedentials,and I was prepared for that,what I was not prepared for was an $11 a day resort fee that was not displayed on Expedias website,so I first show my receipt to the hotel front desk agent and he is adamant that I owe this fee,i said no I don’t because it was not recorded on Expedias website &even the Hostel sent an email at length upon booking about what was required at check in and it was not resort fees,I then call Expedia and they confirm the same thing that the only additional charge would be the security deposit,mind you my battery is dying because I in error left the house without my charger but the staff was gracious enough to let me plug-in however I had to end up borrowing the money to cover resort fees 👎 It was late and I was tired of arguing and everybody knows that people who chose hostels normally do so because it’s economical,needless to say the resort fee is posted on Posh’s website but not on Expedias so as a traveler/customer I felt misused.I spoke with Expedia at length about it and they promised me a refund but we will see how it goes,in the meantime the hotel and the travel website need to reconcile this,In other news the sleeping area was clean but not private and the under bed locker does not fit your all travel belongings,the area in the back was much more secluded
Rikita
Lưu trú 4 đêm vào Tháng 10, 2025