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"Positives: Lovely staff at reception, clean room, comfortable beds. Fairly quiet but we were at the end of the hall. Negatives: Our room was too hot, even though it was quite cool outside. There was an A/C unit, but it was quite loud so we eventually turned it off. The lock on the bathroom door was presumably faulty and had been removed. Cheap toilet paper you would not expect at a 4* hotel. We paid half board but the restaurant staff had not been made aware of this and it was very unclear what was included. We booked as an adult and child and Hotels.com did not make clear on booking that the half board price was for one adult and 0 children. This should be made clear when presenting the available options as it seemed value for money but was not. We ended up sharing a two-course evening meal (which was very nice) and in the morning had a quick breakfast of awful coffee (this really needs to be improved) and a lovely croissant, as most of the other buffet food looked past its best."

"The room was good value. The staff member, Tina, was welcoming and hospitable, with a beautiful smile. The air conditioning worked well, and the location is perfect for accessing shops and other amenities."

"Building overall very tired requires total refurbishment. Food reasonably priced but not varied menu. Staff friendly, helpful & efficient."

"safe oparking good breakfast"

"Room dated and tatty carpet needs replacing paint/dye stains all over and stains on the couch. Shower head leaking when in use. General condition of bar eating area ok Food quality and amount also good Expected better quality of room for price"

"Modern and clean in a great location. The beds are the most comfortable"

"Very nice stay and lovely breakfast"

"We would highly recommend this hotel. We had a very comfortable, relaxing stay. Breakfast was plentiful and all freshly cooked. Our room was spacious, and very close to the spa, late afternoon swims and relaxing in the sauna and steam room was a luxury. We ate each evening in the dining room lots of choice, staff were very attentive and food was delicious. "

"Nice breakfast and pleasant staff "