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Hotel J&E by Serranillo

3.0 star property
A peaceful retreat for rejuvenation with spa treatments, authentic Mexican cuisine, and thoughtful amenities like complimentary parking.

Choose dates to view prices

Hotel J&E by Serranillo offers a tranquil escape in the town center. Enjoy spa treatments, Mexican dishes at Restaurante El Seranillo, and unwind on the sunny terrace. Practical conveniences include in-room WiFi, laundry facilities, and a business center for travelers' needs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
The current price is 1.500.984 ₫
1.778.666 ₫ total
includes taxes & fees
2 Jun - 3 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Mineral del Monte is home to Hotel J&E by Serranillo. Prismas Basalticos Waterfall and El Chico National Park reflect the area's natural beauty and area attractions include Hidalgo Theater and International Soccer Hall of Fame. El Rehilete Museum and Tuzoofari Zoo are also worth visiting. Take the opportunity to explore the area for outdoor excitement like horse riding. Visit our Mineral del Monte travel guide
Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130

What's nearby

  • Museo de Medicina Laboral
    7 min walk - 0.6 km
  • Museo Casa Grande
    9 min walk - 0.8 km
  • Museo de Sitio Mina la Dificultad
    15 min walk - 1.3 km
  • Museo del Paste
    19 min walk - 1.6 km
  • Museo de Sitio Mina de Acosta
    11 min drive - 2.3 km

Restaurants

  • El Serranillo
    1 min walk
  • Pastes Real De Plateros
    2 min walk
  • Restaurant "La Central" Real del Monte
    7 min walk
  • Restaurante Real del Monte
    6 min walk
  • Pastes Real De Plateros
    8 min walk

About this property

Hotel J&E by Serranillo

Hotel near Monumental Clock of Pachuca
Take advantage of a terrace, laundry facilities and a bar at Hotel J&E by Serranillo. Treat yourself to a facial, a hot stone massage or reflexology at the on-site spa. The on-site family restaurant, Restaurante El Seranillo, features Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Additional perks include:
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a banquet hall and a 24-hour front desk
  • Coffee/tea in reception, a front desk safe and ATM/banking services
Room features
All guest rooms at Hotel J&E by Serranillo boast comforts, such as 24-hour room service, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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The price is 1.667.760 ₫
1.976.296 ₫ total
includes taxes & fees
2 Jun - 3 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante El Seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel J&E by Serranillo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel J&E by Serranillo?

As of 1 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel J&E by Serranillo on 2 Jun 2026 start from 1.500.984 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel J&E by Serranillo?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel J&E by Serranillo?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel J&E by Serranillo?

Checkout is at noon.

Where is Hotel J&E by Serranillo located?

Situated in Mineral del Monte, this spa hotel is within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. Museo de Sitio Mina la Dificultad and Museo del Paste are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel J&E by Serranillo Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 104 out of 143 reviews
Rating 8 - Good. 32 out of 143 reviews
Rating 6 - Okay. 5 out of 143 reviews
Rating 4 - Poor. 1 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

Reviews

Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get there, the hotel very clean and comfortable. Loved it there.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No good parking but is in a good location. Tha bad thing is that you can hear everything from outside
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a pain? Make sure to saj for a heater Great place quiet friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito, la habitación estuvo impecable, y el servicio estupendo. Estamos muy contentos de habernos hospedado allí. Y también hay un restaurante a sólo unos pasos del hotel.
Stayed 2 nights in May 2026
Verified

8/10 Good

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento un poco lejos, la habitación inicial tenía problemas en el área de Regadera, me la cambiaron pero la Cama estaba muy dura
Stayed 1 night in May 2026
Verified

8/10 Good

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solo no hay estacionamiento los carros o motos quedan en la calle..
Stayed 3 nights in May 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está excelente!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, tarifas accesibles, personal amable, habitaciones cómodas y limpias, ubicación estrategica y cómoda.
Stayed 1 night in May 2026
Verified

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities
Mejorar y cuidar los accesos para personas con movilidad reducida
Stayed 1 night in May 2026
Verified

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito, es punto medio para visitar muchos lugares, la atencion es muy buena y el personal es sumamente cordial, yo les doy 10
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar para hospedarse, con el estacionamiento un poco limitado, pero seguro, me tocó habitacion con un frigovar, y hay un cajero automatico por si necesitan disponer efectivo
Stayed 1 night in May 2026
Verified

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy cómoda y limpia Gracias por los extras como Te y Agua ciel. Eso es darle al Huésped atención al detalle!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Anaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel está limpio, bonito
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Prof. Levy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente opción de hospedaje en Real del Monte.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
La buena atención del personal del hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien con la reservación. El personal amable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato del personal
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Todo excelente. Las habitaciones muy limpias. El personal muy atento, fueron amables resolviendo rápidamente nuestras peticiones. Gracias!. El único detalle fué el Wifi...era intermitente e inestable así como los canales de la Tv...
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Miuy bueno
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Angelica

Liked: Cleanliness
La ubicación
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Annabelle

Liked: Cleanliness, amenities, property conditions & facilities
El hotel muy bonito y el personal muy amable.
Stayed 1 night in Dec 2025