Search Hotels Near Mineral Springs Park, Middletown Springs

"Smelling bad"

"Very helpful staff, I came in late but was able to settle in without too much of a delay."

"The room was clean and the staff was very helpful and friendly."

"I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room. What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund."

"Very quiet location secluded and peaceful. Location is not identified, no road sign or driveway entrance address. I booked within 3 days of check-in, instructions did not get emailed until after check in time, host did answer phone when called but email was received 30 minutes later. It's a unique place, space is good, lots of amenities to cook and eat. Two bathrooms. Two showers. Lots of hot water and strong water pressure. Most of the unit is updated and modern. However it's tired, worn and dirty. The sofa was covered in dog hair, not just a little bit. It was all over our socks, clothing and floating around. The bathroom shower needed cleaning, walls needed wiping, carpet on stairs all stained and dirty. It you are used to hotels this will disappoint you."

"Great staff and customer service. Welcoming "

"I have stayed here before but this time we got upgraded due to the lift being out of order and my hubby is disabled so we got a suite on floor 3 the entrance floor. It was stunning either way a massive jacuzzi bath in the bedroom and a great sized bathroom with large shower. Also had a kitchen and living room with views over Killington. Lovely hotel would recommend."

"Amazing people! Great place for a ski getaway - not 5 stars but perfect."

"This property is very dated, and it shows it, through flow around the three buildings to get to the amenities, parking areas, fixtures, appliances, dilapidated exteriors, bathroom, and common spaces. These buildings are 45 years old and they wear it. The room was a fine space to spend a weekend, but a cheap, clunky, ugly portable 'closet' installed between the bedroom and living room in place of a wall interrupted the flow of the unit in a jarring manner. Extra blankets in said closet smelled dirty and unwashed. Please be aware the bedroom has no door, if that's important to you! Sufficient kitchen tools and pots and pans to cook a meal which was appreciated. Didn't receive any checkin instructions, had to reach out and wait to get the code, clunky process which required a 3rd party website. Water softener made the water taste salty and gross."