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"Absolutely great hotel. Spacious room. Great amenities like the fitness center and the onsen with outaide views that will show Mount Fuji when it isnt hiding in the clouds. The public bath/onsen permits tattoos. Staying at this hotel also provides you with discounts when shopping around the airports shopping and dining areas. Staff is very friendly and quick with baggage forwarding services. In Terminal 3 and allows you to get to your flight without having to worry about transportation as it is walkable if you fly our of Terminal 3. Terminal 3 also has an observation deck which was pretty neat to come upon over looking the tarmac."

"Very clean and comfortable! Excellent location and away from the loud noise and crowds on Shinjuku! "

"Hotel staff were excellent and efficient. The room had enough chairs so that you do not need to sit on your bed."

"Staff was very helpful. Very nice."

"Nice hotel, near the Disney parks and a shopping mall. "

"Room was clean but small. A semi double is definitely only (just!) big enough for one person. Hotel is very large and has good amenities. Breakfast is extremely good with lots to choose from. It can be busy, but the line moves quickly. It takes about 10 minutes to walk briskly to Shinjuku station. The airport shuttle bus stops at the hotel, which is very convenient. "

"A great hotel for international visitors. The staff speak English. There is a convenience store attached to the hotel, which is very helpful. It is not two centrally located, but is within walking distance of a train station which easily gets you into downtown."

"Sticky carpets; expensive bar and restaurant - use the edo area in the airport instread"

"Good hotel and location"