Pool

Reviews of Van Der Valk Hotel Mons Congres

4 out of 5
Van Der Valk Hotel Mons Congres
Avenue Mélina Mercouri 7, Mons

Reviews

9.2

Wonderful

Rating 10 - Excellent. 585 out of 908 reviews
Rating 8 - Good. 263 out of 908 reviews
Rating 6 - Okay. 37 out of 908 reviews
Rating 4 - Poor. 13 out of 908 reviews
Rating 2 - Terrible. 10 out of 908 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with a good restaurant and a shopping centre
Stayed 3 nights in Aug 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Ntunga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and the breakfast buffet is very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in excellent condition. The breakfast was substantial, and the service was good in the restaurant as well as the housekeeping.
Stayed 3 nights in May 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service
Stayed 19 nights in Jan 2025

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was disruption to road outside diversion in place was not easy to find car park
Stayed 1 night in May 2025

6/10 Okay

ian

Stayed 1 night in Apr 2025

10/10 Excellent

Riad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Imanii Bibiche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location
Stayed 1 night in Feb 2025

10/10 Excellent

Robert, Manassas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Van Der Valk Mons Congress hotel is modern, clean, and has very nice rooms, restaurant, bar, gym, spa, and meeting rooms. The location is great. A huge modern train station is across the street that provides rail connections to anywhere in Europe. On the other side of the train station is historic old downtown Mons with shops, restaurants, and historic buildings to see. And a huge modern shopping mall with nice restaurants and stores is only a 10-minute walk away. It is the best place to stay in Mons.
Stayed 12 nights in Feb 2025

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Imanii

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Quiet and clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Simon

Stayed 3 nights in Jan 2025

6/10 Okay

antony

Stayed 1 night in Dec 2024

8/10 Good

Ann Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable rooms

Good standard hotel in calms surroundings with short walk to Grand Place. Comfortable bed. Gym closes early on weekends, which is a minus. No access to sauna but to a lukewarm splashing pool and a small yakuze which is busy most of the time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel to explore Mons. Friendly staff and an excellent restaurant, rooms are comfortable and quiet
Stayed 4 nights in Nov 2024

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back again

Stayed overnight for a function held at the hotel. Friendly staff and great facilities.
Stayed 1 night in Nov 2024

8/10 Good

Chris

Stayed 15 nights in Nov 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Vicki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in a number of Mons hotels whilst i vacated my apartment in the town. This included 2 stays at the van der valk during October 2024. This time in room 103 for a week, nice big clean room, shower only. Very convenient for getting to my apartment and into the centre of town. Didn't use parking or breakfast. IKEA is 10 mins walk away and do a hot breakfast for a few euros. Also 10 mins walk to cafes etc. Van der Valk is easily best hotel in Mons, happy to recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm moving out of my apartment in Mons so stayed in the Van der Valk for a couple of nights, we could only book a business suite, room 426. Very nice large room, jacuzzi bath and a balcony with good views of mons city. We had a couple of drinks in the hotel bar but dined at the ikea in grand pres lol Local knowledge saves money! The centre of town is across the railway line and up the hill. Will be easier to access once the new station opens. Overall i'd recommend the Van der Valk as best hotel in Mons
Stayed 2 nights in Oct 2024

10/10 Excellent

Raluca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean..very quiet and in a great location..highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

As usual, clean, modern, friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Stayed 3 nights in Sep 2024

8/10 Good

Nadeem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel, very helpful staff. Would definitely stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Very close ( 10 minutes walk) to the centre of Mons. Amazing service from reception staff. Room was ultra clean and a very comfy bed . Certainly recommend and a good price.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Falls short of what’s advertised

We arrived in the hotel room without all the amenities, only enough towels for one person. The shampoo bottles were empty. Only it is advertised that there’s a shuttle service to the airport from the hotel. What they don’t advertise is that it’s paid only and not affiliated with the hotel. To go in the pool it costs money. Everything costs something to do. Feels very cheap and not elegant even though the hotel is advertised as high class. Service was the savior. But they were not helpful on things to do in the area, much like most concierge services are. Honestly disappointed, I wanted to like it but it falls below expectations.
Stayed 1 night in Aug 2024

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca Pellerito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

The room was lovely and the service at the front desk gracious. The restaurant service was good but could be better. We enjoyed ourselves and will return to stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurant and bar but separated from the main town by the railway
Stayed 1 night in Jul 2024

10/10 Excellent

C.M.Grainger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent hotel, room spotless.staff friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Rene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
June 2024 for a total of 10 nights. Hotel was clean. The only issue with the housekeepers that each time they cleaned the room they would forget to put back some items: i.e. water and coffee, plastic cups, soap, or and sugar. The other issue was the parking in the garage. Sometimes there was no parking available (this was a part of the room charge). I went to the front desk to ask about this and asked to speak to a manager whose name is Neil W. His response was “first come first served” there is no distinction for parking whether it is a hotel quest, a restaurant only guest etc. He never asked for my name or room number and did not apologize for this. What I do not understand is that the staff takes up a good amount of parking spaces in the garage as well. They put champagne in the room but did not put the price - was told to call the front desk for that information.
Stayed 5 nights in Jun 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice new hotel, perfect location for Mons and if you have a car Pairi Daiza. Very nice new rooms and all the staff were lovely. Only downside was that the toilet is in its own separate room with no sink meaning you had to go to another room to wash your hands. But besides this quirk a great stay.
Stayed 2 nights in Jun 2024

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suite, friendly staff easy parking and nice lounge.
Stayed 5 nights in Jun 2024

10/10 Excellent

Anthony

Stayed 4 nights in May 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Derek

Stayed 3 nights in Feb 2024

10/10 Excellent

sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and went the extra mile when we need assistance with our babies milk and knocking very quietly when we order room service as not to wake the baby
Stayed 1 night in Mar 2024

10/10 Excellent

Julian

Liked: Amenities
Great news
Stayed 1 night in Feb 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent. Room was very nice. Staff were very friendly. Parking was very easy which is a major plus for Mons.
Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023