See all properties

Hilton Rose Hall an All-Inclusive Resort

4.5 star property
Resort with private beach and full-service spa

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Rose Hall an All-Inclusive Resort

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Private beach, white sand, beach cabanas, sun-loungers
Suite, Oceanfront (Prime Minister) | Balcony view
Private beach, white sand, beach cabanas, sun-loungers
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Parking included
    Parking included
  • Room service
    Room service
The price is 7.451.679 ₫
7.451.679 ₫ total
includes taxes & fees
29 Sept - 30 Sept
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

View from room

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living room | LCD TV, table football, ping pong

Royal Suite, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 103 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed with Sofa bed, Oceanfront

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed, Mountain View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Mountain View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Resort View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Prime Minister)

Suite, Oceanfront (Prime Minister) | Living room | LCD TV, table football, ping pong

Suite, Oceanfront (Prime Minister)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 206 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Ocean Front Walk out)

Room, 2 Queen Beds, Oceanfront (Ocean Front Walk out) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Oceanfront (Ocean Front Walk out)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ocean Front Walk out)

Room, 1 King Bed (Ocean Front Walk out) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed (Ocean Front Walk out)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Jewel Grande Montego Bay Resort & Spa – All Inclusive
On private beach
Pool
All-inclusive
Spa
9.0 out of 10, Wonderful, (1219)
The price is 7.713.594 ₫
7.713.594 ₫ total
includes taxes & fees
30 Sept - 1 Oct
Jewel Grande Montego Bay Resort & Spa – All Inclusive

About the area

Map
Rose Hall, Montego Bay, Saint James, 33126

What's nearby

  • Cinnamon Hill Golf Course - 6 min walk
  • Montego Bay Convention Centre - 14 min walk
  • Rose Hall Great House - 14 min walk
  • White Witch of Rose Hall Golf Course - 3 min drive
  • Half Moon Golf Course - 4 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 17 min drive

Restaurants

  • ‪Lobby Bar - ‬6 min drive
  • ‪Urban Heat by FlavorZ - ‬4 min drive
  • ‪Choicez - ‬3 min drive
  • ‪Waves Restaurant - ‬4 min drive
  • ‪Fresh - ‬1 min walk

About this property

Hilton Rose Hall an All-Inclusive Resort

Eco-certified family-friendly resort refurbished in 2021 and located near Jamaica Beaches
Located close to Montego Bay Convention Centre and Rose Hall Great House, Hilton Rose Hall an All-Inclusive Resort provides an adjacent golf course, free water park access and a nightclub. This resort is a great place to bask in the sun with a private beach, beach cabanas and beach massages. Indulge in a massage, a facial and a body wrap at Radiant Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include volleyball, boat tours and snorkelling. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with a lazy river, a waterslide and cabanas
  • Free self-parking
  • 4 outdoor tennis courts, a round-trip airport shuttle (surcharge) and express check-out
  • Ping pong, tour/ticket information and a gift shop
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 495 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as furnished balconies and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, baths or showers and hairdryers
  • LCD TVs with cable channels
  • Separate sitting areas, fridges and free infant beds

All-inclusive details

All-inclusive room rates at Hilton Rose Hall an All-Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fresh
  • Mangoes
  • Moonstone
  • Rum Factory
  • Seaside Bar and Grille

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Shopping
  • Snorkelling
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (14,647 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (return)
  • Airport shuttle fee per child: USD 10 (return), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive
Rose Hall All Inclusive
Hilton Resort All Inclusive
Hilton Rose Hall
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall Montego Bay
Hilton Rose Hall
Hotel Hilton Rose Hall Resort and Spa Montego Bay
Montego Bay Hilton Rose Hall Resort and Spa Hotel
Hotel Hilton Rose Hall Resort and Spa
Hilton Rose Hall Resort and Spa Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort
Hilton Rose Hall Montego Bay
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hotel Hilton Rose Hall Resort and Spa – All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall Resort Spa – All Inclusive
Hilton Rose Hall All Inclusive

Frequently asked questions

Does Hilton Rose Hall an All-Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Rose Hall an All-Inclusive Resort ?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at Hilton Rose Hall an All-Inclusive Resort on 29 Sep 2024 start from 7.451.679 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Rose Hall an All-Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Rose Hall an All-Inclusive Resort ?

Self-parking is free at this property.

What time is check-in at Hilton Rose Hall an All-Inclusive Resort ?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Rose Hall an All-Inclusive Resort ?

Checkout is at 11 AM. Late checkout is available for USD 50.00 (subject to availability).

Does Hilton Rose Hall an All-Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per person applies.

Are there all-inclusive benefits at Hilton Rose Hall an All-Inclusive Resort ?

Some rate plans available at this property are all-inclusive.

Where is Hilton Rose Hall an All-Inclusive Resort located?

Located in Montego Bay, this beachfront resort is next to a golf course and within a 15-minute walk of Jamaica Beaches, Montego Bay Convention Centre and Rose Hall Great House. Half Moon Golf Course and Doctor's Cave Beach are also within 9 mi (15 km).

Hilton Rose Hall an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1088 out of 1952 reviews" "
Rating 8 - Good. 482 out of 1952 reviews" "
Rating 6 - Okay. 215 out of 1952 reviews" "
Rating 4 - Poor. 84 out of 1952 reviews" "
Rating 2 - Terrible. 83 out of 1952 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mariel

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Personal maravilloso
Stayed 4 nights in Sep 2024

8/10 Good

Emroy

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Latisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just checked out and I had a blast. I don’t know what these negative reviews are about. My daughter and I were upgraded to an ocean view. Check out line was long but wasn’t crazy just have patience and you were fine. The jerk hut was very very good. The buffet was decent, didn’t really enjoyed by overall I had a good ass time
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Erica

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jodi, Pompano Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and nice
Stayed 1 night in Sep 2024

10/10 Excellent

Latoya, Brooklyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s a great property the rooms weren’t anything to die for but the food was excellent. The beach is clean and the pools were nice. And the staff was top tier specifically Stephen in concierge, the bell man Shane, Nakeilah and Janelle in sales.
Stayed 4 nights in Sep 2024

10/10 Excellent

Karime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great 👍 only thing I wanted to increase was the air conditioning in the room. Thank you for your hospitality
Stayed 5 nights in Sep 2024

10/10 Excellent

Dayna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was nice and handled everything they could. The only reason they I wont be returning is because of the air conditioner not working when I arrived and the view of construction being done right underneath of my balcony.
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and delicious food. A Jamaican gem.
Stayed 3 nights in Sep 2024

2/10 Terrible

Deidre

Stayed 4 nights in Sep 2024

10/10 Excellent

antonio j

Stayed 5 nights in Aug 2024

8/10 Good

Kendral

Travelled with family
Liked: Staff & service, amenities
Food was amazing & staff super friendly as well. The bands/music top notched! The renovation needs for the rooms inside and out are taking away from the beautiful ambiance this place has to offer. I got upgraded because of my honor points only to stare out a window and see ripped up roofing materials just sitting on top of the roof. Not a good look for Hilton .
Stayed 1 night in Sep 2024

10/10 Excellent

Amber Ophelia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED my stay at the Hilton Rose Hall. From the time we arrived on the property we were treated like Royalty. Preston was so warm and welcoming and Jerome was as well. The supervisor Junior was amazing! He was so professional and kind and went above and beyond for my birthday. The whole staff made my birthday special. I got a beautiful birthday message/ song with complimentary gifts on my birthday. The food and drinks were amazing! The restaurant’s were amazing a true luxury experience from start to finish. The entertainment crew was so professional and talented and fun. The pool parties were amazing! Our server Damien was amazing! Our bartender Tyrone was as well. Housekeeping was amazing very sweet and on top of things. I was surprised with the add on birthday decor package from my bestfriend the event and planning services were amazing! I felt so at home here. Safe to say I will definitely be back! Thank you to the amazing staff so professional and sweet❤️
Stayed 4 nights in Sep 2024

10/10 Excellent

Cadien

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Sep 2024

10/10 Excellent

Danyelle

Liked: Cleanliness, staff & service, property conditions & facilities
A great property! Entertainment was superb and food was amazing as always. Rooms could use renovations.
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Food was 8/10 , pools and lazy river were filthy. A/c drained my daughter slipped and fell. Bar attendant at the main lobby was very rude. His name is Leoniel. Bell men were very attentive and very friendly. Staff in the main buffet was cordial , Keisha from mangoes was so polite. Very boring hotel! Will definitely not going back to the Hiltons in the near future. Way too expensive for the subpar amenities and property .
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so i surprised my daughter and took her on vacation for 11th birthday and i have to say this is definitely one of my best trips so far. The staff went above and beyond to make sure my daughter’s birthday was celebrated. BIG SHOUTOUT to everyone working in the lobby and deception areas i can’t remember everyone’s name but big up Tevon at front desk , Briyanna at front desk, Andre, Adrianna from events, Ms Violet for housekeeping, ms Dorret at tourism desk, Orane for my professional photos, and the biggest shout out is for Chadene from events that coordinated my daughters room decor! You are amazing, my people are amazing! lots of love from Toronto!
Stayed 4 nights in Sep 2024

8/10 Good

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful property but definitely outdated rooms. The service was great but at one time a staff member came into our room unannounced. I wouldn’t bring anything of value . Also communication about events could be better . We had to figure everything out for ourselves and depend on a notice board by the pool area. Events need to be displayed around the lobbies and big screens. Definitely awesome for kids .
Stayed 3 nights in Aug 2024

8/10 Good

marson

Stayed 4 nights in Aug 2024

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
NEVER Again. Stayed one night out the 5 and had to book at a different hotel for the remainder of my stay. Big found crawling in bed. Bed was dirty. Room door lock broken. Sliding glass door needed repair. Room look like a motel. On top of that they didn’t refund my stay even though I left. NEVER STAY HERE!
Stayed 1 night in Sep 2024

10/10 Excellent

Hugh Leroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with a big party & the staff was mostly accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

sotirios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Tonya

Travelled with partner
Liked: Amenities
Enjoyed our stay. Food could have been more flavorful.
Stayed 3 nights in Sep 2024