8/10 - Tốt
Osman, Grimes
Đi cùng gia đình
06/08/2025
Thích: Nhân viên & dịch vụ
We enjoyed ourselves overall. I went with my son who is six and my wife. This is now a Hyatt and not a Hilton, we are resolving that with Expedia separately. All the people that work here were friendly as expected. If you eat a lot of meat, food will be great. For vegetarians there weren’t as many options during the day or night at buffet. Our air conditioning worked well sometime and other times not as good. The properly had a lot of locals with day passes. The rooms are outdated and furniture has a kind of old smell also, could be due to humidity exposure and needs to be upgraded. Cleaning around the pool could be better as spilled drinks weren’t cleaned for days and trash from night before could be seen at the pool. The lazy river is very small and the slides aren’t very kid friendly. There isn’t a water park, having one slide doesn’t make it a water park. We liked the coffee shop a lot. This is all inclusive so food quality to us was just average or eatable. Overall the photos are misleading on Expedia and I would say this hotel needs a lot of work. Sharing an honest review that would have helped us before booking.
Osman
Lưu trú 6 đêm vào Tháng 7, 2025
