Search Hotels Near Mount Chowan Trailhead, Smiths Creek

"On our arrival, the apartment wasn't as clean as what it should have been. Tea/coffee sachets hadn't been restocked, half empty milk container in fridge, no fresh milk, the door handle to open the door into the apartment was faulty (took us awhile to work the handle to open the door), the room had a musky smell to it, considering it was supposed to have been cleaned/vacumed. Cleaner clearly did a rush job of cleaning even though we didnt enter the apartment until 4pm that day. I did tell the receptionist who made notes of my feedback and apologised for the cleaners lack of cleaning standards. I have been to this hotel previously and have been very satisfied with my stay. Hoping my next visit is back to the standard i expect."

"Great place to stay"

"The room was not properly cleaned and, in all likelihood, had not been for some time. Shards of broken glass were scattered around on the floor, shower cubicle was very slippery as had not been properly cleaned beyond a cursory wipe-over. Somehow the front desk staff were critical of US for not notifying them earlier - not a very friendly or empathetic response."

"Rosie at the front desk was lovely. A great place stay in Byron bay close to everything "

"A little dated"

"Great property & professional staff"

"We didn’t use the pool The room was clean but the sound on the tv in the bedroom would go loud then soft and the one blanket that we had to use because we were cold could have been in use since world war 2. It was hard! the chairs on the verandah were unusable. Big splits right down the middle. Wouldn’t go to Mantra again."

"Nice place. Friendly staff."

"They absolutely tick all the boxes 10/10. Management and staff . Rooms, facilities, cleanliness, location. Value for money. And just the way it operates making it so easy and pleasant for the customer. I have travelled extensively and this hotel impressed me . I would highly recommend it . "