Khách sạn Mountain Home

"I showed up at the hotel with a cooler full of items that I needed to either refrigerate or freeze. I preferred freezing them. The staff helped me get everything ready and then they put them in the freezer for me. This allowed me to get home with my Hatch Green Chilies and surprise my wife. Every time I interacted with the staff they were cheerful and looking for an opportunity to be helpful. I was here for business and I hope I get sent back down to the area because I know where I want to...

"Conveniently located,"

"Very clean property. The beds were pretty comfortable and softer than most hotels at this price. I noticed they use either unscented or fragrance-free detergent on the sheets, which was very much appreciated with my health issues. The staff was helpful, and the lady taking care of breakfast was extremely attentive. The only thing I can complain about is a bit of a musty smell in the room, but it didn't hamper our experience much."

"Okay, so where do I start? Walking into the hotel, I thought it looked like a decent place to stay. The staff was super friendly and polite and we really enjoyed the conversation! We checked in, 2 adults and 6 kids, into two separate rooms. I was so disappointed to quickly find out that the front part of the hotel and lobby didn't match the rest of the hotel vibes. We had a little issue trying to find the rooms at first. We assumed they were on the outer part of the building so after driving...

"Great, clean , quiet and safe to stay"

"Website said no rooms so booked via Expedia. TV did not work. After speaking with staff only 1 channel worked. No in room coffee maker (but had microwave and refrigerator). No hot water after all day hike!! Won’t stay here again."

"The room was exactly what we expected! We had a great stay!"

"The toilet would not flush, room had not been cleaned. The television did not work. We were not offered another room. We didn’t end up staying. We drove back home."

"Exceptional experience and host. Would stay here again in a heartbeat! They seem to have thought of everything. Thank you!"

"I had to cancel my trip and could not communicate with anyone. I tried everyrhing. I will probably have to pay for a room I didn’t use. I have traveled extensively for 38 years and this is by far the WORST service I have ever received. I will not be using you or that hotel again. I know a lot of people who travel to this area and I will spread the word about how terrible the service is."

"The lake view is incredible and the cabins are so cozy. The beds are so comfortable."

"Adorable cabin. Had everything we needed. Helpful when had a few questions. "