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Hotel Cristal Munchen

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Reception
Deluxe Triple Room, 1 Bedroom | View from room
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Triple Room, 1 Bedroom

Deluxe Triple Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Triple Room, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Single Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Schwanthalerstrasse 36, 36, Munich, Bavaria, 00000

What's nearby

  • Karlsplatz - Stachus - 6 min walk - 0.6 km
  • Theresienwiese - 9 min walk - 0.8 km
  • Viktualienmarkt - 16 min walk - 1.3 km
  • Marienplatz - 17 min walk - 1.5 km
  • Hofbräuhaus - 3 min drive - 2.1 km

Getting around

  • Munich (ZMU-Munich Central Train Station) - 5 min walk
  • Munich Central Station Tram Stop - 5 min walk
  • Franz Josef Strauss International Airport (MUC) - 44 min drive

Restaurants

  • ‪Münchner Stubn - ‬3 min walk
  • ‪Altın Dilim - ‬1 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬2 min walk
  • ‪Ristorante Ca'D'oro - ‬3 min walk
  • ‪Tanzschule Petit Palais - ‬2 min walk

About this property

Hotel Cristal Munchen

Hotel near Theresienwiese
Karlsplatz - Stachus and Marienplatz are located near Hotel Cristal Munchen, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre and a restaurant.
You'll also find perks such as:
  • Free self-parking
  • Breakfast (surcharge), free newspapers and luggage storage
  • Tour/ticket information, coffee/tea in reception and 9 meeting rooms
  • Guest reviews say good things about the overall condition
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with baths and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: EUR 9.60 for adults and EUR 9.60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (5,683 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for EUR 20.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately EUR 9.6 for adults and from EUR 9.6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Best Western Cristal
Best Western Cristal Munich
Best Western Hotel Cristal
Best Western Hotel Cristal Munich
Hotel Cristal München Munich
Hotel Cristal München
Cristal München Munich
Cristal München
Hotel Cristal München
Hotel Cristal Munchen Hotel
Hotel Cristal Munchen Munich
Hotel Cristal Munchen Hotel Munich

Frequently asked questions

How much is parking at Hotel Cristal Munchen?

Self-parking is free at this property.

What time is check-in at Hotel Cristal Munchen?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Cristal Munchen?

Checkout is at 11 AM. Late checkout is available for EUR 20 (subject to availability).

Where is Hotel Cristal Munchen located?

Located in Munich City Centre, this hotel is within a 10-minute walk of German Theater, Theresienwiese and Karlsplatz - Stachus. Marienplatz and Viktualienmarkt are also within 1 mile (2 km). Munich Central Station Tram Stop is 5 minutes by foot and Central U-Bahn is 5 minutes.

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Hotel Cristal Munchen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 455 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Für ein, zwei Nächte in München empfehlenswert.

Das Hotel liegt im Bahnhofsviertel. Es gibt viele kleine Läden und Restaurants im Umkreis. Das Hotel selbst ist sehr groß, die Zimmer sind schon etwas in die Jahre gekommen. Auch das Bad benötigt eine Renovierung, Sauberkeit so lala. Aufgrund der Coronavetordnungen wurde das Frühstück (sehr lecker) aufs Zimmer serviert. Für ein, zwei Nächte in München ist das Hotel empfehlenswert.
Stayed 1 night in Nov 2020

6/10 Okay

Martin, Luzern

Liked: Staff & service
Disliked: Cleanliness
Beim Einchecken war ein Zimmer noch nicht bereit (gebrauchte Bettwäsche der Vorgänger noch vorhanden) jedoch sofort und problemlos ein anderes Zimmer erhalten. Bezüglich sauberkeit: Im einten Zimmer noch Traubenreste vom Vorgänger unter dem Bett.
Stayed 2 nights in Oct 2020

8/10 Good

Drazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles ok

Alles in Ordnung. Viele Hotels in Umgebung. Strasse mit viel Lärm (Baustellen) aber das hat uns nicht gestresst. Hauptbahnhof, Marienplatz und Geschäfte... alles nicht weit.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Das Personal war sehr freundlich. Jedoch finde ich, dass ein 4 Sterne Hotel eine bessere Hygiene bieten sollte. Das WC hätte schon länger ersetzt werden müssen. Die Spülung war viel zu schwach. Beim Einzug lag ein Haar drauf. Der Duschvorhang war ekelig. Nicht alle Glühbirnen funktionierten. Im ganzen Hotel liegt Teppich. Nur leider wurde selten in den Gängen sauber gemacht.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Aug 2020

4/10 Poor

Pablo, Mexico

Liked: Property conditions & facilities
I asked for pillows 2 nights and they didn’t give them to me, I forgot a pair of expensive sandals and they told me they didn’t found them.
Stayed 4 nights in Aug 2020

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Tomasz

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Rafael, El Salvador

Son una basura de hotel. Sin conciencia de los personas que no podemos viajar por estar cerrados aun los aeropuertos cerrados por los gobiernos. No les importo. Basura de hotel
Stayed 3 nights in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour de 3jours (2nuits) pas très agréables ni beaucoup d’empathie de la part du staff. Je me réveille les deux matins avec l’odeur de cigarette. Même après la plainte à la réception, on continue à fumer. Lors du check-out, je fais savoir que ce n’était pas agréable de sentir la cigarette dans un hôtel 4 étoiles. La seule réponse que le réceptionniste a su me donner: “OK”. C’est tout. Pas même une simple excuse. Ou simplement dire que “nous avons essayé d’identifier et de remédier au problème.” Juste “OK”. Si c'était une auberge de jeunesse, j’aurais pu comprendre à la limite. Mais un hotel “4 étoiles”??
Stayed 2 nights in Aug 2020

6/10 Okay

Rina, Chur

Liked: Staff & service
Das Zimmer war nicht unbedingt sauber, mussten selber nochmal putzen. Vom Frühstück haben wir auch was andres erwartet.
Stayed 1 night in Aug 2020

8/10 Good

Anne-Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent og pænt

Fint rent og super centralt. Parkering på stedet til kun15€ pr døgn.
Stayed 1 night in Aug 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience! Not at all like the pictures!

We ended up not staying at this hotel. The hotel is located in a very crowded, dirty area (despite the central location). There was a construction site in front of the hotel so we asked for a room facing the other side. The room is not at all like the pictures, the wallpaper was peeling off, the floor was not clean and we found half eaten packs of food in the fridge. They didn't clean the room! The guy in the reception told us that because of Covid there will be no room service and if we want we can get fresh towels in the reception. The window was facing a balcony that was closed with wires and smelled like urine! We checked in another hotel! Horrible experience!
Stayed 3 nights in Jul 2020

8/10 Good

Silvia

Liked: Cleanliness, staff & service, room comfort
Das hotelpersonal an der Rezeption äußerst freundlich und zuvorkommend. Zimmer sauber. Frühstück solala... Sehr angenehm, dass die Tiefgarage direkt vom Hotel aus zu begehen ist. Alles in allem ein sehr angenehmer Aufenthalt.
Stayed 1 night in Jul 2020

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Erika

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

8/10 Good

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

2/10 Terrible

Jo, Norfolk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't been. Covid 19 prevented me from going and the hotel won't refund my money!
Stayed 3 nights in Jul 2020