Country Inn & Suites by Radisson, Albert Lea - Austin
8/10 Good
"The stay was disappointing. The bathroom had no soap at all, which is a basic amenity every guest should expect. The carpet in the room was wet, making the room feel uncomfortable and giving the impression that it hadn't been properly maintained.
Breakfast was also poorly managed. Although it was advertised as being served until 9:30 AM, by 8:50 AM there was already no bread left, and it was never replenished. If breakfast is offered until a certain time, all the basic items should remain available until then.
Overall, these issues made the stay much less enjoyable than expected."
"The hotel had just opened under Howard Johnsons, room was nice but soap dispenser was leaking on counter and on to bathroom floor. I let them know, I'm sure it has been fixed. I also had to call for towels, but had a set in minutes.
I think my problem Saturday night was with Expedia and not hotel. Hotel would not honor reservation, Expedia said management would not answer and could not reverse payment for room they sold me until Monday after they made final determination, it was not in my favor. Even if it was the hotel, Expedia took my money for a room they couldn't provide. Hotel sold me a room but would not honor my attempted booking through Expedia. The front desk told me I was the 4th or 5th one that night and they didn't know why Expedia was marketing their rooms.
It appears contracts aren't enforceable or agreed upon with new name. I feel Expedia should have atleast refunded my no cancelation booking if they are unable to force hotel to honor agreement or didn't have an agreement. Expedia said I should have purchased insurance.
I can imagine a lot of reasons for not making it to my hotel or even the hotel unable to accommodate due to issues other than their relationship with Expedia, and can afford an unavoidable loss of this level. Even the insurance shouldn't pay for poor management regardless of where this everyday transaction failed.
Expedia sold room as Howard Johnsons (it was) but refers to it as Motel 6 in their communications regarding this review."
Yes, there are holiday rentals close to the most popular sights in Myrtle, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Myrtle?
While you're exploring the area, North West Park and Fountain Lake are a couple of picturesque spots to get outside and enjoy nature. In the wider area, you’ll find Riverland Community College - Austin Campus and Austin Town Center.
What’s a holiday rental in Myrtle like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Myrtle. Holiday rentals feature extras such as patios, hot tubs and fire pits so you'll feel just like you're at home. If you're concerned about cleanliness, a holiday rental can offer a sense of privacy away from shared hotel lifts and busy reception areas while still allowing you the experience of travel. You'll also have more space in a holiday rental than in a hotel, which makes a holiday rental a popular choice for family trips or small group gatherings.
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