Khách sạn Nagasawa

"I was really looking forward to this trip to Nishiyama Onsen. The hot water springs were amazing the staff not so accommodating. Lots of bowing and thank yous but no real assistance. We requested soy sauce with our appetizer and they said no and wouldn't bring it. Check in is 3PM and check out is 10 AM. It's a rather expensive undertaking considering that the property is quite remote. I really wanted to stay there because of the history, the oldest continuously inhabited hotel in the world....

"The room was stuffy and smelly, especially the pillow, it smelled terrible..."

"The room felt quite old and had a noticeable musty smell. There was also a significant amount of dust in the room, and I could see dust particles floating in the air. During my stay, my skin became irritated and itchy, which may have been related to the room environment. I hope the hotel can improve its cleaning standards, especially by vacuuming more thoroughly and addressing the musty odor. This would make the stay much more comfortable for future guests."

"The hotel was wonderful, while there wasnt mt. Fuji views, it was walking distance to areas with mt. Fuji views. The amenities here are great, from the manga cafe to the meal service to the onsen. I hope to stay here again soon!"

"一人旅でお世話になりました。 もう、スタッフ皆さんの心遣いが素晴らしい。富士山バックに写真撮ってくれたり、さりげなく話しかけてくれたり、必要なものを貸してくれたり。本当に温かいお宿でした。 お部屋も渋い和室ですが、洗面台やシャワールームは改装されていて綺麗。何より富士山と精進湖ビューが窓から広がり、とても静かで寛げまくりました。 ありがとうございました。きっとリピートします。"

"【客室】 古さは相応にあるが、一通り揃っており困らないレベル。久しぶりの和室だったが、快適に過ごすことができた 【スタッフさん】 気遣いがよく、細かいところもフォローしてくれていた。 【朝食】 品目も多く、また食べるスペースが半個室で区切られている点はグッド。朝食付きプランで宿泊したが満足いく朝食でした。 【風呂】 レビューサイトでも指摘があった通り、シャワーの水圧が少し弱いかな？と思いました。 風呂自体は露天、内湯ともに良かったです。"

"Such a quiet relaxed stay after the hustle of Tokyo. Great hotel. Great breakfast. Will stay again."

"Wakakusa no Yado Maruei gave us an unforgettable ryokan experience. We visited in mid‑May, and the staff’s warmth stood out from the moment we arrived. Even though we came early, they checked us in using a translation app, stored our bags, and welcomed us back enthusiastically at check‑in. We were treated to green tea and manju in the lobby bar, which made us feel like VIPs. Our bags were already in our room when we arrived. The room was spacious by Japanese standards, with an entry area,...

"富士山が綺麗に見えてみんなで最高の時間を過ごせました!"

"Honestly the highlight of our entire trip. One night and it exceeded every single expectation we had. The kaiseki dinner was absolutely brilliant. The in-room private onsen facing the lake was just incredible. And the staff were something else, so kind, so attentive, so genuinely invested in making sure we had the best time. One night was nowhere near enough but they made every moment of it count. 100% recommended. Do not even think twice about it."

"Everything is so lovely. Practical, well-located, and Fuji surprised us when we opened the window in the morning. Complimentary snacks and really cute pajamas. I wish I'd had the option to buy them."

"The room was very clean and comfortable, checking in was reasonably easy checking out was also easy. They don’t necessarily serve breakfast, but you get complementary coffee, tea juice as well as they have some bread rolls to choose from. It seems to be more in a residential area, but that is not necessarily a bad thing, you can also rent bikes from them at your leisure. It is very convenient for exploring around the lake area by Fuji."

"We booked a Ryokan style room which was an experience itself, good room size, onsen was amazing ( no people) so enjoyed it all by myself, good location next to Fuji"

"일본 전통 숙소루 최고에요. 주변도 아주 조용하고 산책하기 좋아요 대중교통은 조금 어려워서 렌트카로 가는걸 추천합니다"

"露天風呂付き客室に滞在しました。 タオル、アメニティなど、濡れたものを使わなくても良いように配慮されており気持ち良く滞在できました。 室内露天風呂も清潔で気持ち良くはいれました。朝ごはんのバイキング会場は、車椅子の母には、会場入り口のスロープが急すぎて、出入りが大変危険でした。車椅子の方のバイキングは絶対お勧めしません。高いけど、個室をとった方がいいです。スロープの出入り時にスタッフさんの介助はありません。気を付けて下さいと言われ見ていると言う感じでした。 この点以外はスタッフさんの対応は良かったです。お食事は、大変美味しかったです。 山側の景色が良くテラスにでましたが、テラスの手すりのお掃除がないのか、手のひらと服の袖がしっかり汚れました。もったいないので、手すりも清潔にして頂けるといいですね。 トータルでは大変良いお宿です"

"Amnesties are not up to date . Bus service to station is very useful . Bad side is checkout time is 10 AM. Worth for the money ."