Travelers sip coffee and enjoy board games during the day at this family-friendly hotel, then can arrange a limousine to historic Castel Nuovo at night
Located near Galleria Umberto I, NeapolitanTrips Hotel welcomes families with a garden and lobby coffee service. Guests can view local artwork in the gallery or enjoy city views from the rooftop terrace. Amenities include dry cleaning and luggage storage.
Located in Naples City Centre, a neighbourhood in Naples, NeapolitanTrips Hotel is in a shopping district and near a metro station. Royal Palace and Teatro di San Carlo are cultural highlights, and some of the area's notable landmarks include Castel Nuovo and Castel dell'Ovo. Looking to enjoy an event or a match while in town? See what's going on at Diego Armando Maradona Stadium. Visit our Naples travel guide
Via dei Fiorentini 4, Naples, NA, 80133
What's nearby
Via Toledo
2 min walk - 0.2 km
Castel Nuovo
5 min walk - 0.5 km
Galleria Umberto I
5 min walk - 0.5 km
Royal Palace
7 min walk - 0.6 km
Molo Beverello Port
8 min walk - 0.7 km
Getting around
Toledo Station
3 min walk
Montesanto Station
12 min walk
Naples International Airport (NAP)
25 min drive
Restaurants
Augustus
3 min walk
Angio Terrazza Roof Garden
2 min walk
Gusto Marigliano
3 min walk
Caffè Bristot Toledo
2 min walk
Kitebeer
2 min walk
About this property
NeapolitanTrips Hotel
Family-friendly hotel near Galleria Umberto I
Located close to Castel Nuovo and Teatro di San Carlo, NeapolitanTrips Hotel provides a corner/local shop, a rooftop terrace and an art gallery on-site. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
Limo/town car service, continental breakfast (surcharge) and a table football
A vending machine, a TV in reception and games
Smoke-free property, a water dispenser and outdoor furniture
Room features
All guest rooms at NeapolitanTrips Hotel feature comforts, such as premium bedding and pillow menus, as well as amenities, such as free WiFi and air conditioning.
24-hour train station pick-up and drop-off shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Limo/town car service
Food and drink
Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 9.90 per person
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
La Terrazza del Re
Things to do
Art gallery
Billiards/pool table
Foosball table
Games
TV in common areas
Family friendly
Grocery/convenience store
In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Laundry facilities
Luggage storage
Vending machine
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
Outdoor furniture
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Baroque architecture
Built in 2015
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Free cot
Pillow menu
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
More
Air conditioning
Desk
Heating
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately EUR 9.9 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is not required for transport to and from this property
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
NeapolitanTrips Hotel Royale Naples
NeapolitanTrips Royale Naples
NeapolitanTrips Royale
NeapolitanTrips Hotel Hotel
NeapolitanTrips Hotel Naples
NeapolitanTrips Hotel Royale
NeapolitanTrips Hotel Hotel Naples
Frequently asked questions
Is NeapolitanTrips Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at NeapolitanTrips Hotel?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at NeapolitanTrips Hotel on 13 Mar 2026 start from 2.471.435 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at NeapolitanTrips Hotel?
There is free parking nearby.
What time is check-in at NeapolitanTrips Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at NeapolitanTrips Hotel?
Checkout is at 11:30 AM.
Where is NeapolitanTrips Hotel located?
This family-friendly Naples hotel is located in a shopping district, within a 10-minute walk of Galleria Umberto I, Castel Nuovo and Teatro di San Carlo. Royal Palace and Molo Beverello Port are also within 15 minutes. Toledo Station is only a 3-minute walk and Università Station is 5 minutes.
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Reviews
NeapolitanTrips Hotel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good location with hotel rooms on top and hostel on ground floor. Very helpful staff and drinks was cheap. Overall it’s lovely big rooms and comfortable. Deserves a 4 star even with the part hostel accommodation.
Breakfast was surprisingly a feast for someone like me who eats sparingly in the morning. The staff are very helpful and friendly. It is literally runs true with the saying "Do not judge the book by its cover".
We were at first surprised the hotel was a floor of the hostel but quickly loves the whole package. Breakfast was great and the lounge and outdoor bar were lively and fun. Walk to the Spanish quarter and down to the port for ferries. Our room was great, very large and clean and the bathroom modern with great water pressure.
Rachel
Stayed 2 nights in Oct 2024
8/10 Good
Jacob
9 Nov 2023
Liked: Staff & service
Good: 5th floor room was very nice; staff was very friendly and incredibly helpful; felt very safe and comfortable in the room; police station is across the street; no noise issues from the hostel.
Bad: outside of building looks pretty bad. The entrance to the hotel is locked and has a sign telling you to go next door (to the hostel) to check in. Marketing of this property is a little questionable - they should be up front that it is a hotel connected to a hostel. We had no issues with the hostel, but had no idea about it until we checked in. You actually check in at the hostel reception desk. They check you in and send you to the 5th floor where the private rooms are located (much nicer up on 5th floor). It’s good to be close to the police station, but that also means you hear sirens at all hours.
Jacob
Stayed 2 nights in Nov 2023
6/10 Okay
Edoardo
15 Nov 2025
Liked: Cleanliness, staff & service, amenities
Excellent position. Rooms are within a hostel, with some facilities closed
Mixed hotel with something for all. We had Queen size room on fifth floor. Superb.
24hr bar, tea and coffee. You can use board games.
Great also for backpackers.
Very very clean and extremely friendly.
Would stay again
Lisa
Stayed 4 nights in Mar 2023
8/10 Good
Harry
19 Nov 2024
Liked: Cleanliness, staff & service
NOT a hotel.
The staff were very friendly but it is NOT a hotel, the rooms sit above a hostel and it’s quite loud a night in to the early hours. The room was fine but shower did flood the bathroom after minimal use, overall would not stay again.
Harry
Stayed 3 nights in Nov 2024
8/10 Good
Romy
23 Apr 2023
Liked: Cleanliness, staff & service
The hotel section is nice, but the check in at the hostel desk is a little worrying at the start (“did I book a youth hostel?!?”). Overall, nothing to write home about, but not a negative experience either. Solidly average.
Romy
Stayed 1 night in Apr 2023
4/10 Poor
gian
24 Apr 2023
Disliked: Property conditions & facilities
Warning THIS IS A HOSTAL.
NOT A HOTEL.
The only nice looking part of this property is on the 5th floor, completely different then the rest. everything else looks like a college dorm.
Nothing less then a scam. this is not a hotel, is a hostel that has some nicer rooms.
The building is scary, the rooms are poor and old, the bed is uncomftorbale, there is no soap in the shower, EXTREMLY loud both from the outside and the inside as they are playing music until 1am (!!!!!!!!!).
AVOID at all cost. Hotels.com should alert you before booking about this!!!!!
This property listing is incorrect. The rooms are on the 5th floor above the hostel at Via Dei Fiorrentini 10. The reception is that of the hostel. The lobby is dirty. Breakfast was not out on time. Very disorganized.
The 5th floor is beautiful and clean but downstairs and reception leave a bad feeling. The air conditioning in the room never cooled, only blew the fan. I would not stay here again.
I always had a good experience with Hotels.com, that’s why I come regularly. However, this trip to NeapolitansTrips in Naples (Italy) has been a disaster in all aspects.
First of all, this is not a hotel, and much less a 4 stars hotel. It is a floor with some rooms in a building that is shared with a lodging house kind of YMCA hostel. They shared “reception” (if you can call that to that room). The building itself is in a shape (and location) that you are afraid of your safety. No reception, no bar, no restaurant, no amenities at all; nothing.
Additionally, the hostel, had party every night until the wee hours of the morning. Impossible to sleep.
It was one of my worst experiences in a “hotel” and definitively the worst in relationship price/quality.
This “hotel” is a scam but Hotels.com should have a quality department to avoid scams from malicious people and, on that respect, Hotels.com failed. I make you co-responsible for that terrible experience, hoping that you will know how to repair it and compensate a loyal customer.
We spent 31/2 wks in Italy celebrating our 50th anniversary. Before I retired, we always vacationed in 5 star hotels, “paid” for with “points” from business travel. However, a car trip thru Europe, over 50 years ago, in which we stayed in 3 star hotels and hostels was our most memorable vacation. Although we had become accustomed to 5 star hotels, a week at a 5 star hotel cost more than spending 25 days driving thru Italy, staying at 10 different 3 star hotels, We chose the latter. It was a great decision. All ten hotels were more than satisfactory; and NeapolitanTrips is our favourite. Ironically, we had almost cancelled our reservation, after reading some of the reviews, which I suspect were all written by the same person(s); and were thoroughly disingenuous. Facts: The front desk is on fire 3rd floor, where check-in for both the hotel and a hostel is located. All of the hotel rooms are on the 5th floor and all of the hostel’s rooms are on the 1st and/or 2nd floor. There are 2 working elevators; hotel rooms are virtually soundproof; and everything is exactly as advertised. Bar and dining are on the 3rd floor and; guests of the hostel, who were young, very friendly and polite, made up the majority of the bar’s customers. We enjoyed watching young people having fun; but anyone who wants to avoid them can do so by staying out of the bar. NeopolitanTrip’s staff; and especially the folks at the front desk were extraordinarily helpful, knowledgeable and congenial.
If I wanted to stay at a youth party hostel, then I would have booked one. In reality, we paid for what was advertised as a “3-star family-friendly hotel” called Neapolitan Trips Hotel. What we got was an old, run down building where the original hotel entrance has been boarded up and closed, so I have to assume that the hostel called Ostello Bello have taken the rooms over. What would have once been a nice hotel with a rooftop bar and restaurant now looks like an empty shell of what it was, likely closing during COVID. The rooftop terrace is empty and closes by 8pm, so the partying occurs directly above the hotel windows. No, there was no “pillow menu” or “restaurant” “rooftop bar” or “room service” on site as advertised.
The mattress is hard. The pillows are lumpy and uncomfortable. You book a hotel to sleep and relax after a day seeing the sights of a city. This was not what we got.
What we got, after a full day of travelling by train, where we were looking forward to enjoying our quiet hotel room after a long day, was blaring music from the 3rd floor until late into the night for 2 nights in a row.
What’s disgusting is that this “hotel” still calls itself one and misrepresents itself on Expedia and I’m sure on other booking sites, too lazy to update their own listings to reflect what it really is.
The hostel needs to update its listing to accurately reflect what they are providing. We were not the only travellers unhappy with what we ended up with.
Posizione eccellente, stanza molto pulita anche se non troppo silenziosa. Staff molto cordiale e disponibile. Servizio bar non male è bellissima terrazza sul tetto.
If you're looking for an affordable good hotel with a hostel attached where you can connect with people from around the world. Come here!!
The staff were very helpful on top of everything else!
Attenzione! La struttura in cui abbiamo soggiornato non è un hotel, come ci si aspettava, ma l'estensione di un ostello. Si trova al quinto piano di una sorta di condominio dall'ingresso fatiscente. Nessun presidio se non due piani sotto. Si accede al piano con un codice ma quasi sempre la porta risultava aperta con evidenti problemi di sicurezza. Frigorifero non funzionante. Scarico del wc con cordicella di ferro senza pomello. Dotazione del bagno solo sapone e shampoo. Per finire, ci sono stati incredibilmente chiesti 5 euro per la custodia dei bagagli di un paio di ore (mai successo in nessun hotel al mondo). Non abbiamo accettato. Molto deludente.
Piano hotel pulitissimo con camera grande, il resto...è un ostello .
Personale insufficiente per la gestione, più volte una persona faceva reception e bar, ho chiesto un intervento in camera ma non c'era nessuno disponibile perché doveva servire al bar.
Il buffet della colazione non veniva riempito rapidamente,si doveva chiedere sempre.
Peccato perché in posizione vicino al centro e alla metro.
Fue un poco caotico llegar y encontrar la recepcion que se comparte con un hostel, y justo estaba repleto de gente y mudicaya todo volumen. Una vez en el cuarto todo mejoró. Pero el volumen de misica y gritos quizas es alto.