Search Hotels by Four Seasons in Nápoles from 33.212.671 ₫

"Great location; the staff allowed us to check in before 3 pm which was great . The only thing they could improve is the bathroom, the faucet and shower looks a little bit old . Other than that, our experience was great."

"Great location! Located in the heart of historic downtown in CDMX. Easy access to public transportation, and some attractions within walking distance. A good variarity of food selections just steps from this hotel. Rooms are clean and feel comfy. "

"Room dated. Can’t charge devices unless you are in the room. Toilet made noise all night. Breakfast outstanding."

"Great staff"

"The shower was in really bad condition Floor tiles in the ahower dull of black mold Really uncomfortable Water flow from the shower really slow In general the washroom was not in a good shape "

"Excellent central location in Reforma. 15min walk to Centro/Chinatown. Breakfast has wonderful variety of food, Starbucks in hotel, OxxO, 7-11, pharmacy nearby as well as a great taco place across the street."

"The room itself had a nice view and balcony but there were scuffs everywhere, hole in the bathroom floor, and little flies in the shower when we got there. We paid extra for an upgrade and didn’t feel like much of an upgrade other than a better view. The bed was uncomfortable and pillows were terrible! We requested an extra pillow and we were told they did not have any. We decided to check out the rooftop finally since it was closed 2 days in a row for a private party and there were no propane tanks to turn on the fire pits and no one there to order a drink since again the rooftop was closed 2 days in a row of course both days of the weekend and rooftop being on the 14th floor which is the floor we were staying at, it was super loud the music was blasting could hear it to our room and all the drunk people screaming in the halls after the party while we were trying to sleep. We understand the noise of the city itself but to have to deal with drunk people and loud music down the hall 2 nights in a row that sucked! And on checkout day after paying late checkout we had the cleaning lady banging on our door at 12 when check out was at 1 and she stood at the door waiting for us until we left because someone else was checking in at 3. Overall the experience was not the best. It has potential it’s in a good location and has a great view of the city from the balcony with a beautiful rooftop but not much going on up their either."

"Clean room"

"Clean room staff was friendly and helpfull Nice bar Breakfast was ok not great "