"The rooms were great, we were put in a room facing construction the first night and they moved us easily when we asked for a change. I loved the pool areas, they were so much cleaner than other resorts we have stayed at.
I was disappointed with the food, so many reviews said it was amazing and I felt like it was only mediocre. The steakhouse was great, the buffet was very good, but the rest of the restaurants weren’t awesome. The food was often dry, and the options were very limited. I also ended up with GI upset after 2 days, and I’m not sure if it was from something I ate.
The spa was a disappointment as well. The massage was nice, but the pools were disappointing. There were two small tubs, one cooler and one warmer. The sauna wasn’t working. I guess I’m comparing this to the spa in other resorts, and I found it lacking in comparison.
The resort credit idea was terribly misleading. You only are allowed to apply a very small percentage of the resort credit to any one thing (like 15% off on massage or one excursion). We stayed elsewhere last year and the resort credit allowed us each to have one full massage basically for free. This year, we didn’t barely touch the resort credit. To come close to using the $500, you basically need to do an excursion, photo package, or spa treatment every day.
Overall, the resort was beautiful and well maintained. The entertainment was also very good. "