"The location is great, just on the edge of the commercial area for Nelson Bay, an easy 10minute walk (the walk back will be uphill though!). The staff were lovely and welcoming and the apartment plus the common areas (including the large pool) were very clean.
The use of actual keys rather than swipe passes gives a good indication for the property. The apartment itself was tired and needs an update sooner rather than later.
In order to have twin beds in the downstairs bedroom, the room needs to be set up in a way that the bedroom door is unable to be shut, there is a bed in the way.
The hotwater in the downstairs bathroom was only luke warm (at best) for the duration of our stay, and the oven did not work. The shower in the other bathroom is above a spa bath so there is a big step required to get in & out of the shower and the bathrooms overall were very worn. "