Hotel Promenade balances tranquility with activity. Guests relax at the outdoor pool with a bar, enjoy meals at Town Hall Restaurant, and use dry cleaning/laundry services. The property offers free self-parking, tennis courts, and supervised childcare nearby.
Reviews
7.47.4 out of 10
Good
Popular amenities
Pool
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Gym
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Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 19 October 2022 to 18 October 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately ZAR 140 for adults and from ZAR 55 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Frequently asked questions
Does Hotel Promenade have a pool?
Yes, this property has an outdoor pool.
Is Hotel Promenade pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Promenade?
Self-parking is free at this property.
What time is check-in at Hotel Promenade?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Hotel Promenade?
Checkout is at 10 AM.
Where is Hotel Promenade located?
This family-friendly Mbombela hotel is located in a shopping district, within a 10-minute walk of Promenade Shopping Centre, Nelspruit Market and Busamed Lowveld Private Hospital. Nelspruit High School and Nelmed Medicross Medical Centre are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window