Khách sạn New Castle

"Everything was easily accessible and staff was helpful"

"Everything was good every time we visited. No issues this far"

"NA"

"So convenient to Ball State and very clean, and had all the amenities we needed. We would definitely stay again."

"Rooms had paint falling off the walls all over the door had a huge crack at the bottom parking lot was good AC worked very well cable tv was terrible "

"Staff was accommodating to changes in plans as we were hosting out of town family and friends for our daughter’s wedding. They made things very easy."

"We got a refund and left wasn’t clean people were hard to understand changed rooms twice still didn’t like it we left would not recommend"

"I most likely will not stay here again. The reason behind this being my room was not upkept by housekeeping staff like it was promoted to be. My trash was not emptied once by a staff member, I had to take it out to the back myself, my linens were not changed and had dust/crumbs on them, my room was never cleaned by staff and neither was the bathroom. My room door would not open with the keycard alone i had to yank and push on it in order for it to open, they put in a maintenance request for it...

"My only issue was that no one showed up at desk when I wanted to turn in my key on checkout day. It's a budget stay.. so, I was unexpectedly pleased by the cleanliness and quiet. Plus, there's so much to choose from for food and shopping on the main road."