Khách sạn New Point

"Very old property, not really kept well. Rust in the freezer, not properly maintained. Needs upgrades"

"John was great! Definitely a pleasure to meet him. He helped me get settled while being overwhelmed due to the death of my father approaching. It’s nice to meet people that really care!"

"This place was foul. The entire property smelled like weed. The bed was caved in like a 500 lb man had slept in it for a month straight. The shower had old bars of soap. They “ran out” of pillows. Dirty underwear and condom wrappers in the hallway. If we hadn’t gotten there as late as we did, I would not have stayed."

"Great location. Staff was very welcoming. Breakfast waffles are still the best!"

"The property has a great all inclusive breakfast and also love the fact that they have an outdoor pool since the neighboring hotel doesn't. I've stayed here in the past when visiting family near by and haven't been disappointed. Also I want to thank the two front desk employees Michelle and Tyrese, for understanding my situation and being super accommodating to my needs. You guys rock!!! See you all again in the near future."

"I stay in air bnb's a lot, and this owner was exceptional and very responsive. They had the property in excellent condition and it was really clean."

"Never been to a hotel that didn’t offer complementary coffee and tea😞"

"Awesome! Well worth it and will be visiting again."

"Just don't.....trust me. We walked into our room, looked around, and left. Smell was horrible, sheets were disgusting, bathroom was tiny and outdated. Definitely not worth the price....it's a $39.99 hotel at best."

"The staff was super helpful and kind and super accommodating! I forgot their name but the man that assisted me on 7/3 at 12 midnight you were the kickoff to a wonderful and memorable family vacation!"

"Stayed here 1 night in early July 2026. I was concerned about reviews mentioning unclean rooms. Thankfully we did not have that experience. We stayed in a 2Q suite and the kitchen, beds, bathroom and living room were all clean. Breakfast was a good variety of food. We had scrambled eggs, waffles, muffins, and make your own breakfast tacos Know that the images of an indoor pool on their website are fakes, even though they are labeled as coming from guests. The pool is outside and small. In room...

"Our room wasn’t offered clean towels for two days. Our bed wasn’t made timely during day hours while we were out. Some receptionists weren’t very friendly: just overall experience wasn’t the best. We’ve stayed here every year for the past 3. This was the worst yet experience."

"The fire alarm went off two nights in a row in the middle of the night, waking everyone up just for them to be false alarms."

"Clean rooms. Good breakfast."

"1st of all had too wait 2hrs for my room rest was at 3 room wasnt ready till 5:30. Went to take a shower the towels was spotted with brown color stains. Ask for another set of towels same thing. They need to invest in new linen. The microwave and refrigerator had leftover food in it. Told the 2 staff members nothing ever happened. Noone came to clean the microwave and refrigerator. Poor service poor staff. I will never ever go back Good luck"

"We stopped here on the last night of a cross country drive. The lobby was neat and clean. The staff at the front desk was friendly and helpful, informing us on the in house offerings for dinner and drinks as well as other nearby options. The dinner was just ok, but saved us a trip out to find something. The bartender and restaurant staff were also nice and courteous. Our room was neat and clean. At breakfast, there were a variety of breakfast staples to select from and we had no complaints. We...

"They screwed up my bill and charged my debit card 464 dollars"

"Got bedbugs. Room smelled terrible. Big stains in the carpet"

"I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for."

"Everything except for the staff and bed is horrible. I stepped on a bug in the middle of the night when I used the bathroom. I guess that's what we get for what we pay for."