Khách sạn New Richmond

"Very nice. Good job!"

"Breakfast was toast & cereal, bananas & 1 day had apples. Store bought little Debbie snack. No yogurt, etc . Bathroom needs updated, paint, cleaned. had to push room doors shut to latch. Great location. Rooms nice other than bathroom"

"Rooms smelt musty, damp and old. The air conditions in all 3 rooms my family were in looked like the filters have never been cleaned. Disappointed that they were in such bad shape. We've stayed here many times before and they weren't a whole lot better. We will think twice before we stay there again."

"Room was clean, bed was comfortable. Didn't eat breakfast."

"The stay was not as we had hoped. Our room was somewhat clean - appeared to be clean sheets but there were crumbs on the floor and dust everywhere which made you question everything. We slept on top of the sheets and kept our shoes on for reassurance. The bed bases are made of thin hallow metal which echo like a drum even when tossing a pillow on the bed. You couldn’t roll over without feeling like you’ll wake the neighbors. The biggest issue we had with our stay is that it appeared the majority...

"I was very disappointed! We had 2 rooms reserved there were no hangers in either room and when I called the front desk to request hangers I had to go up to the desk to get them and was only given 3 hangers total. She said that was all she had! The first morning there we realized we had no spare TP roll so we actually had to call for another roll. The floors in the rooms had not been cleaned and were gritty to walk on. The hallways smelled nasty. The mattresses had definitely seen better days....

"The continental breakfast did have Gluten Free options. It is always a plus when I don't have to leave the hotel in the morning to find breakfast."

"Staff may not be on site at all times but they are on point when you need anything!!"

"Clean room"

"Only stayed overnight while traveling but everything was satisfactory"

"Great location and overall good value."

"Didn't wind up using the room. Couldn't cancel reservations as it was booked within 24-hours of our stay."

"Room was clean and just perfect for the night!"

"Room was very clean and the staff was very helpful and friendly."

"Beds comfortable. Breakfast sub par, ended up getting breakfast elsewhere. No exercise room that I could find and map in room not helpful. Walked both floors, couldn't find. Hot tub jets not Strong."

"Everything was great except our non smoking room had an awful smoke odor. This happened last week as well as we were booked in another room. Perhaps drapery or carpet needs to be deep cleaned."

"A step or two above average. Comfy mattress and quiet on the 3rd floor. Slept well. Breakfast well above average. We’ve been staying here ever since they opened. Well maintained."

"The property was in a desirable location; easy to get to and accessible to the expressway. It also was well maintained. Our room was spacious and the bed very comfortable. We were pleased with our experience and would return for another stay."

"It's an older property and outdated in its decor, but it fit my need for the night just fine. Nothing hot for breakfast on a Saturday morning. While carpet in the room was freshly vacuumed, it had definitely been well used for many years. I didn't use the pool or hot tub, but walked through the pool room and it looked decent enough."

"The room was clean but they did not supply enough towels or wash clothes and when asked, we were not on the list to distribute to that day. Towels were also stained. The reservation was for 3 people, 2-days. The door didn't lock when it closed, we were told to lift up on the door when closing and they have cameras so it was ok. This is a small area and two hotels, based on the outside look, this is the nicer of the two. Compared to prices of hotels in other areas with the 'name brands' this...