Khách sạn New Richmond

"The hotel is in need of a complete overhaul."

"Excellent breakfast and comfortable beds."

"Breakfast was very good. Nice variety of breakfast choices and staff very helpful and prompt in replenishing food and coffee."

"The cinnamon rolls were not soft. The toilets in 2 of our 3 rooms didn't flush and had to have the stopper pulled after each use. One coffee machine was out of order. Otherwise, nice stay and great location for our activities. They also deactivated our key cards early before checkout which caused one party to get locked out of their room."

"Very friendly staff clean rooms and comfy beds "

"Average dated room. Quiet, could use an update on pillows."

"Yes"

"The Crosby is our “go-to” Hotel for anniversaries & a fun night out in Stillwater Mn! I have travelled the world and The Crosby remains in the Top 10!"

"There was no one at 5:30-6pm to check in. There was a note to call and someone did answer but seems very odd. Once in the room, discovered the refrigerator was full of water, there was chinese food leftover from a previous guest, there was what looked like a blood stain by the door (they did reply saying it was polish), there was a stain on the bedroom sheets on one bed, the vent in the bathroom was rattling terrible. The cart to bring luggage to the room was not working properly, the wheels...

"We stay there quite often. It's close to a variety of shopping and an easy commute into St Paul."

"The staff were very friendly. Check in and out was very easy. The room was clean and well set up."

"Friendly staff, comfortable bed, older room not yet remodeled and tv remote missing in action, both minor issues. Would stay again and ask for one of the updated rooms shown on Expedia 🤓."

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"Loved the pancake maker but it was malfunctioning. Everything else was stellar."

"The room was clean and previously updated along with the entire property. The staff was excellent and very accommodating during check in. We were welcomed with a gift bag and a warm pleasant smile. We will definitely stay here again when we’re in Hudson/Stillwater area."

"They struggled to get us checked in because they overbooked. Ended up putting us in a smaller room than we paid for only after trying to give us a room that wasn’t marked as “clean” in the system and smelled like someone had been chain smoking in there for a week. It was a convenient location for what we are doing but won’t stay again. "

"Everything was amazing. The staff was so wonderful Jesse at the front seat got us in early do to an emergency at our apartments. I would recommend 100%"