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Holiday Inn New York JFK Airport Area, an IHG Hotel

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Photo gallery for Holiday Inn New York JFK Airport Area, an IHG Hotel

Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Room options

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About the area

Map
154-71 Brookville Boulevard, Rosedale, NY, 11422

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Parking on site (USD 24 per day; includes in/out privileges)
  • Extended parking on site (USD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brookville Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Special check-in instructions

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Payment types at the property

Important information

Property is also known as

Holiday Inn Hotel Jamaica Queens-JFK Airport
Holiday Inn Jamaica Queens-JFK Airport
Holiday Inn New York JFK Airport Area Hotel
Holiday Inn New York JFK Airport Area Hotel
Holiday Inn JFK Airport Area Hotel
Holiday Inn JFK Airport Area
Hotel Holiday Inn New York JFK Airport Area Rosedale
Rosedale Holiday Inn New York JFK Airport Area Hotel
Hotel Holiday Inn New York JFK Airport Area
Holiday Inn New York JFK Airport Area Rosedale
Holiday Inn Jamaica Queens JFK Airport
New York Jfk Airport Area
New York Jfk Area, An Ihg
Holiday Inn New York JFK Airport Area
Holiday Inn New York JFK Airport Area, an IHG Hotel Hotel
Holiday Inn New York JFK Airport Area, an IHG Hotel Rosedale

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Holiday Inn New York JFK Airport Area, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 319 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the airport and provides shuttle service.
Stayed 1 night in Feb 2021

6/10 Okay

Pamela, El Salvador

Liked: Property conditions & facilities
Disliked: Staff & service
Shuttles to Federal Circle was offered and I was able to go to NYC taking the airtrain and subway. Lobby Staff was not friendly at all. She was not rude but seemed she was mad all the time. Drivers were friendly, but Ramon (Ray) crossed the line and asked for my phone number.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Emilio

Liked: Staff & service
Stayed 1 night in Dec 2020

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat stuff..
Stayed 1 night in Nov 2020

10/10 Excellent

Johnny, New York Ny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from places to eat. No problems parking and not far from the airport.
Stayed 1 night in Nov 2020

4/10 Poor

Hassane

Disliked: Staff & service

Not a good hotel to stay

Stayed 1 night in Nov 2020

6/10 Okay

Charise

Liked: Room comfort
Disliked: Property conditions & facilities

Not happy

I only stayed for a few hours and was charged for two days and the t.v did not work
Stayed 1 night in Nov 2020

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Very clean
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Nicole

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

10/9 UNSAFE STAY

I stayed two nights, the second night I was contacted from the cellphone of the guy @ the front desk stating I needed to come downstairs because my card was declined for the accidental hold even thought I saw the hold pending. I sent a screenshot of my account showing the hold to said cellphone phone. Then around 12:55am I was awaken and startled by someone using a keycard to attempt to enter the room but I had the safety lock on. I yelled out YES... the gentlemen responded I’m sorry and closed the door. At that point I felt so unsafe and really wanted to pack my items and leave but I was scared because it was late and I did not know who was outside the door. Still dazed and confused I laid there for a few minutes trying to go back to sleep. Something just didn’t sit well with me. I called downstairs and Lisa picked up. I said I need to know who just tried to enter. Lisa apologized and said she did not know someone was in the room and they she had sent the gentleman to check it out. I replied to Lisa instead of calling the room or him knocking he decided to attempt to enter the room. This was the worst experience I’ve ever faced out of all the hotels stays in my life. I’ve never felt so unsafe. I have since sent an email to the hotel to have this documented and still awaiting a call. Thumbs down to Holiday Inn JFK Airport Area, Rosedale. PS let not discuss the group of men handing out in the parking lot on the side of the hotel!
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

6/10 Okay

Rebecca

Liked: Room comfort
Disliked: Cleanliness
There was some pretty nasty stains on the sheets. I arrived very late and had an early flight no time to deal with changing rooms after showering and preparing to sleep. When I talked the girl down stairs she said oh since you booked with hotels.com I can’t do anything but you can take a free drink..
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020

10/10 Excellent

dickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness
What I like, it's close to the airport. What I don't link is the noise of the cars on the street, the people staying next to your room, the cleanness of the room, someone used the toilet and wasn't cleaned thoroughly, the beds sheets weren't neat as they supposed to be, the housekeeper going around with no mask on his face while guest have to wear masks.
Stayed 1 night in Oct 2020

2/10 Terrible

Diara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

DON’T DO IT

They charge for parking. No refrigerator or microwave in room. THEY OVER CHARGED ME AND WILL NOT GET BACK TO ME! They said it happened to others when I called and have yet to get back to me. Terrible! Will never stay again! Whole floor smelled like smoke!
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing, very kind and very professional. They all welcomed me with smiles. It was very clean as well. I have no complaints at all. I will definitely be staying again.
Stayed 1 night in Sep 2020

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond in the rough

This is my second time staying here. Staff is always friendly, and rooms are clean. Would definitely stay again
Stayed 1 night in Sep 2020