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"I don't like leaving bad reviews BUT I wish I knew this before booking. It is an extremely old building that has NOT been updated. The cleanliness by the staff only decreases the already dilapidated value offered. I thought I was signing up for classic charm, instead I got a classic horror. The staff on the whole seems very willing but the training is not there to handle various situations when they arise. "

"From the minute we arrived outside and were offered refreshing drinks the staff couldn’t have been more helpful. The hotel is gorgeous: comfortable beds by the outdoor pool, a large hot tub and friendly bar staff. It hosts a celebration of Jamaican art and culture in the corridors and rooms which gives a sense of character which can be lost in some high-end but cloned hotels. Here we knew we were in Kingston. Breakfast was great. Everyone was tuned in to ensuring we had a wonderful stay."

"Yes"

"Super nice! Waterfall is beautiful and only at a 3 min walking distance. Although some places in construction on the property. Warm hospitality. Accommodating. "

"Tedious check in process, nice comfortable room but had no bedside lamps ! Worst of all, a disco nearby blared loud music until 2am (airline crews staying at the hotel have been complaining for some time) and all the hotel person said was “it’s outside our property so we can do nothing about it” "

"The room was clean and the staff are always friendly "

"Room was clean and the staff was nice. Excellent views. "