Khách sạn Normal

"Service desk for check in was not friendly. When I entered my room to use the bathroom, the toilet was not working. Hand towel had been used and there was toilet paper in the toilet. Hand soap was also used. Went back to service desk to get a different room, attendant did not say sorry or do an upgrade. When we discussed parking, he had not given me the full information on how I would pay for the garage, etc. I picked this hotel because it was highly rated, but that was not my experience."

"Recommend a remodel the room felt like a scene from a bad murder mystery movie."

"Curtain rod ripped out of wall. Walls had dirt all over, there was dust every where, bathroom not cleaned."

"Everything was great!!"

"The hotel was clean and the rooms were spacious. The bathroom toilet was a little low, but overall, I think the hotel was nice."

"room had gnats flying around. also, whoever cleaned the room failed to clean the bottom of the toilet."

"Overall, the place was clean, just an older hotel. The lights did not work in the bathroom or the bedroom and no one fixed them during the 5 night stay. The pool was shut down as well."

"Staff at bar was nice."

"Room was very comgortable!"

"Hotel is a dirty disappointment. Needs a ton of maintenance. Pool was closed by health department. Room was only half cleaned. Left dirty towels and glasses. Room noisy from squeaking floors. Hallway carpets dirty. Poor breakfast choices."

"Breakfast was good. Rooms have everything you need for several days. Like the large refrigerator."

"Very nice staff. Nice restaurant, great food!"

"The hotel's showing its age. The AC was noisy, beds have seen better days. The staff was very helpful getting us settled."

"Good enough for a one night stay"

"I"

"Property was under construction. Windows were covered. Property inside was updated and clean."

"We will never return to this hotel unless it undergoes extensive renovation. POSITIVES: it appears the room has new furniture, new vinyl floor and a new bedspread. It has a microwave, mini-fridge, coffee maker and a small cable TV. The hotel was quiet and the bed was marginally comfortable. The tub was clean, but when the bathroom floor was mopped, large wads of soapy hairballs were left in the corners of the floor. NEGATIVES: there was a thick, offensive smell of cigarette smoke in halls...

"Worked great for a quick stay as we were traveling through to Florida. Breakfast was good."

"The staff were very kind and the room was spacious and clean. The pool was quite run down and the skimmer wasn’t working as there were a bunch of hairs floating in the pool. (Black hairs, my husband is ginger and I am blonde so it wasn’t ours). One of the pool ladders is loose and when I went to climb out it shifted and I hit my foot and fell back into the pool pretty hard."

"The room was clean and the staff were friendly and helpful."