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"The Kimpton Sawyer Hotel truly exemplifies what outstanding hospitality looks like. From the moment we arrived, the property impressed us with its sleek, modern design, immaculate condition, and welcoming atmosphere. Everything about the hotel felt thoughtfully maintained and upscale. We encountered a small issue during check-in, but what happened next completely exceeded expectations. The staff responded with warmth, professionalism, and genuine care, and the General Manager personally ensured the situation was handled flawlessly. The level of attentiveness, accountability, and kindness shown was remarkable and far beyond what we’ve experienced at most hotels. While plans didn’t unfold exactly as expected, the way the Kimpton Sawyer team went above and beyond to take care of us left a lasting, extremely positive impression. Their commitment to guest satisfaction is clearly a top priority, and it shows in how empowered and compassionate the staff is. We are incredibly grateful for how everything was handled and would enthusiastically recommend this hotel without hesitation."

"Room was clean but the restaurant and bar were a little defunct as well as the furniture not very well kept. "

"Great breakfast, very clean and the staff is veey friendly."

"Overall, the rooms were clean and the location was great. We walked over to the golden one center very easily. I would stay here again. They do have some construction going on, but I think the room we stayed in had been recently renovated so that was nice. "

"Everything was great, room was very clean and comfortable. Traveling with young children. The breakfast staff were great"

"Clean and suitable, just not for me the next time."

"Breakfast was fresh and delicious, and great service, too"

"The lobby is nice. That's it. The room was filthy. The furniture was falling apart. People were hanging out in their cars in the parking lot. There was a woman smoking crack literally right outside my room. We left and stayed at a different hotel. I went to the front desk and told the attendant I was checking out no less than 10 minutes after I checked in. No apologies no refund. "

"Everything was great, but the only discrepancy that I have is when I went to sit the sectional came apart I quickly notified the front desk But other than that it was a great stay"