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"Every detail of my stay at the Lotte was exceeding my expectations by a whole lot. Melissa was an absolute delight, she offered me a different room from the original one I had booked, that would accommodate my needs perfectly and I’m very grateful for that. She truly made my birthday trip so much better!! Arthur, as well as the rest of the front desk staff, the bartenders, servers, porters, security etc., everybody was very kind and helpful. It definitely felt like a five star experience, and I can only recommend this place from the bottom of my heart. I had a wonderful room with a beautiful view. The interior design is stunning. The convenience of the location is amazing. The rooms are all clean and the amenities, even though I didn’t use many of them, were hi baby"

"Alll the staff were outstanding! They were friendly and very helpful. The breakfast buffet was simple but had enough and it was good. The lobby was very clean along with the eating area and the room was emaculate. I will definitely return. "

"the view from my room was amazing! staff was very friendly and a very clean hotel! i enjoyed my stay and will definitely be coming back to this hotel for my next trip."

"Nice rooms for the price. Room was clean, bed was comfortable. "

"Great room, excellent bed, location and walkability. Nice staff and amenities "

"Great customer service "

"Clean room, friendly staff, and easy to request any forgotten toiletries."

"The front desk gal was very helpful with printing up our boarding pass."

"great food and drinks"