Khách sạn Norwich Lake

"Room needs better cleaning"

"The hotel was a hidden gem. The linen and towels were white bright and plush. The grounds and hotel very well maintained. The staff was very polite, professional and helpful. Next time when I’m in the area I will revisit.👍"

"Front desk person was helpful and courteous but room smelled of vaping and marijuana smoking. Called to get another room but there were no rooms available. We used scented sprays around the room but that strong smell still persisted during our stay. "

"Bathroom was spacious, bed comfy, air conditioner was quiet and effective, Will stay here again. Thank you"

"Great budget option!"

"Clean room, felt like very thin walls, could here persons tv, and heavy foot falls above and a barking dog! -"

"Price was very reasonable. It is a problem that there is most of the time no one in the office. Thus, it is really difficult to address issues, particularly in the evening. The TV went out in the evening, and we decided not to bother anyone. Bed was excellent. Location is quiet. Coffee in the office is great, but it would be better in the room. Suggest installing better clothes hanging capability in room. Overall, good value."

"Value for money. Highly recommend"

"Beautiful view of the pond from our room! Convenient breakfast. I wish you offered granola as part of it. I also wish you had real potted plants in the common areas. Plastic plants and flowers are tacky (sorry) and they don’t send the right environmental messages—real plants help us breath! All in all, we had a pleasant stay."

"Location was ideal and many choices of restaurants and grocery stores in walking distance. Hotel is new and extremely clean. TV is very good quality. Breakfast is typical for this type of hotel and free."

"The coffee was fantastic. Rooms were quiet"

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Friendly staff, clean room, awesome breakfast"

"Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return."

"The beds are amazing, but the was an exposed outlet which made me nervous."

"Loved the Black Walnut Inn. I would love to go back. The rooms are lovely. Breakfast is delicious. A very generous spread. Self-serve tea and coffee is available at all times in the dining room area. There are also treats one can help oneself too. Chocolate chip cookies our first day and molasses cookies the second. Meghan bakes the best cookies. Seriously, the best. The owners are very warm. If we visit Amherst again, staying here would be our first choice. Thank you."

"The staff was very nice!"

"Staff was very helpful and the room was very clean. However, somehow the toilet seat was either not fitted correctly or it just was a bad fit - terrible experience"

"My husband and I were very disappointed. We decided to stay here for nostalgia's sake because it was the first place we had stayed together 14 years ago. We were saddeProperty is run down. Cobwebs in our room. Highway noise was unbearable. Game room has more machines closed than open. No continental breakfast made it very inconvenient and expensive and wasted so much time. We regret that we booked 2 nights."

"We only stayed for one night, but we found that the Inn exceeded our expectations. It was a beautiful historic site, and the cleanliness and friendliness of the staff were as expected from the other reviews of the property. I was traveling with my daughter who has celiac disease, and the Inn was able to provide her with a lovely GF option for breakfast that was as delightful as the rest of the offerings. True GF options while traveling are limited, so this experience was a gem."