Khách sạn Oak Forest

"So I called to inform Rafael that we had a travel delay and would arrive between 3-6AM. We arrived at the hotel only to be informed that he THOUGHT I said I would be there around 3 and my room had been canceled! He offered NO sympathy/empathy/or resolution!"

"Clean space, staff awesome, breakfast is for the starving"

"Lovely little gem for the price"

"Excellent! Spa was wonderful!!"

"The historic property is located downtown Chicago, walkable from the Loop/metro, to Millennial park, River walk. The Art Museum. But Yiao!! I had a big miscommunication with Expedia. The room turned out to be $750 a night with costs and fees. And did not include breakfast. I don’t know how I missed that the nightly rate was so exorbitant when booking. And really, the room was nothing special, clean but nothing luxurious. I almost had a heart attack when we checked in and learned of...

"Good customer service and the food in the lobby restaurants was so good! Also the service at that restaurant is amazing I believe her name was Stephanie, she went out of her way to find me caffeine free Diet Coke. Also, we forgot to tell them that we don’t eat bacon after the hamburger came. They happily to get back and started another hamburger to make sure there’s no bacon residue in it."

"Overall had a very comfortable stay. We enjoyed our room, which was quite large and comfortable. A little noisy with our window facing the alley. The first doorman we interacted with was absolutely delightful and so helpful. Unfortunately the other shift was covered by a somewhat surly and very unhelpful staff member. Front desk staff was pleasant. The cafe connected to the hotel had very good food with a huge menu and reasonable prices. Overall, it was a solid hotel in a great location with a...

"Clean room"

"the staff was so friendly, there was a restaurant and a coffee shop at the lobby. and it was also walking distance to the park"

"S"

"Loved my stay here! Great location and comfy living for an extended stay!"

"This hotel was in a good location and our room was huge! Tons of space AND the kitchen! We also had huge windows that allowed for a bunch of light and I loved the beautiful smelling lotion! I'd recommend staying here if you want to spread out and be comfortable, but also be close enough to the pier/downtown to walk if you didn't have a car."

"The staff at Silversmith is exceptional. Lucia and Susan at the front desk were so kind and helpful. While the room we originally checked into was beautiful, it was on the third floor with the windows facing the L train tracks. Lucia assisted us in finding another room for the remainder of our stay (6 nights total) The high ceilings and spacious hotel rooms are a huge plus. Location is super convenient. We appreciated the daily coffee available in the mornings (nice and strong), and the water...

"The pool was closed"

"They lied about the room we booked. Payed for a king and got a room with 2 standard beds. Front desk person didn’t care at all and wasnt helpful."

"It was clean, the staff was professional and excellent customer service"

"Appears to be new. Lovely decor. Far above average breakfast. Comfy room. Great amenities! Would definitely stay here again!"

"Breakfast was good. We enjoyed the variety but orange juice was only available the first morning we ate breakfast. This morning they ran out of plain bagels and the berry waffle mix. Staff was great- very attentive and addressed a barking dog the first night promptly when another guest told them at the desk(the room with the dog was by our room so we had noticed it as well)"

"The hotel was clean for the most part. Corridors smells like soap because I truly believe the housekeeping works hard to keep them that way. Unfortunately the hotel was just old and needs much needed upgrade. The bathroom was looking noticeably old too and the water in the bath area needs to be at certain angle to release enough pressure and hot water. Still doable and workable with but maybe not for $600 a night... Our room ended being family suite which we didn't realize upon booking much and...

"It was great"