"It looked as if the property has been refurbished however seemed cheaply done. First the front desk staff was extremely poor. When I checked in at 3 I was told that only some room were clean and that if I wanted a second floor room it would be awhile. The front desk girl was taking to house keeping asking when rooms would be done and then said “well that ghetto”. I came back a hour later and finally got my room. I was told “ you’re staying with us for 4 days so we don’t do house keeping unless requested. The next day I asked for clean towels and it seemed like this was a huge request. They did replace the towels in the room but didn’t even touch the bed. I had only 5 Kleenex on the container and it was empty. Didn't even replace the kleenex. Same thing the next day. Had to ask for towels each day. The room finally got some house keeping done on the 3rd day however the floor was not swept. The toilet handle was loose and feel off. I had to fix that. The hallway had some French fries that somewhat dropped and they remained in the hall for two days. They had a patio with chairs outside off of the pool. I went out to sit and enjoy the weather however the door was lock when I attempted to go back in. Thankfully I had my phone so o could call the front desk to get someone to come over and let me back in otherwise I’d have to climb over the 6 foot wall. The worst of all was probably the front desk staff. Not a single one had any customer service skills."
"When I got into the room, I could tell that the room wasn’t clean. Soap all over in the shower, something brown running down the side of the toilet…..everyone has an idea on what it is, and the ac unit had a hard time keeping the room clean. The staff was great to fix the volume on the tv, hdmi input failed on the tv. Don’t get me wrong but I love the hotel, just was disappointed this trip."
Embassy Suites by Hilton Detroit Troy Auburn Hills
10/10 Excellent
"We always try to stay at Embassy suited because the cleanliness and professionalism is always great and this location did not disappoint. The room was exceptionally clean and the all the staff we encountered were courteous and polite. We would definitely stay here again"
Yes, there are holiday rentals close to the most popular sights in Oakland, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Oakland?
Explore the area and family-friendly sights such as Canterbury Village, or get out into nature at a spot like Addison Oaks County Park. Other places in town to visit include Twin Lakes Golf Course and Bald Mountain State Recreation Area.
What’s a holiday rental in Oakland like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Oakland. Holiday rentals feature extras such as kitchens and laundry facilities so you'll feel just like you're at home. If you're concerned about a sanitised environment, holiday rentals can provide a sense of seclusion away from shared hotel lifts and busy front desks while still allowing you the experience of travel. You'll also get more space in a holiday rental than in a standard hotel, which makes a holiday rental an attractive option for family trips.
Save on select hotels and earn double points when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
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