Beppu Kankaiji Onsen Ryotei Matsubaya, offers a serene retreat with an indoor mineral hot spring and 3 restaurants. Relax in the garden or rejuvenate with spa services like body treatments and massages.
Located in Beppu, Beppu Kankaiji Onsen Ryotei Matsubaya is near theme parks. Global Tower and Hiji Castle are local landmarks, and the area's natural beauty can be seen at Hells of Beppu and Aso Kuju National Park. African Safari and Beppu Rakutenchi are also worth visiting. Visit our Beppu travel guide
Kankaiji 3, Beppu, Oita, 874-0822
What's nearby
Beppu Park
16 min walk - 1.4 km
Kankaiji Onsen
6 min walk - 0.5 km
Ichinoide Kaikan
12 min walk - 1.1 km
Global Tower
14 min walk - 1.2 km
Jigokumushikobo Kannawa
14 min walk - 1.3 km
Getting around
Beppu Station
4 min drive
Kamegawa Station
23 min drive
Oita (OIT)
42 min drive
Restaurants
Starbucks
4 min drive
Terrace & Dining Sora
11 min walk
茶寮森澤
3 min drive
シーダパレス
14 min walk
水天 山の手店
3 min drive
About this property
Beppu Kankaiji Onsen Ryotei Matsubaya
Ryokan near Hells of Beppu
At Beppu Kankaiji Onsen Ryotei Matsubaya, you can look forward to an indoor mineral hot spring (onsen), shopping on-site and a garden. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi.
Other perks at this ryokan include:
Hot springs on-site, luggage storage and a vending machine
A front desk safe and a water dispenser
Room features
All guest rooms at Beppu Kankaiji Onsen Ryotei Matsubaya have perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
Bidets, free toiletries and hairdryers
50-inch flat-screen TVs with streaming services and premium channels
50-inch flat-screen TV with premium digital channels
Streaming services
Food and drink
Electric kettle
Refrigerator
More
Air conditioning
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should check in at either the annex or main building, according to their room name. Check-out is 11 AM at the annex only.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Is Beppu Kankaiji Onsen Ryotei Matsubaya pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Beppu Kankaiji Onsen Ryotei Matsubaya?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Beppu Kankaiji Onsen Ryotei Matsubaya on 11 Mar 2026 start from 5.756.347 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Beppu Kankaiji Onsen Ryotei Matsubaya?
Limited spots are available.
What time is check-in at Beppu Kankaiji Onsen Ryotei Matsubaya?
Check-in start time: 3 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Beppu Kankaiji Onsen Ryotei Matsubaya?
Checkout is at 10 AM.
Where is Beppu Kankaiji Onsen Ryotei Matsubaya located?
Situated in Beppu, this ryokan is within 1 mile (2 km) of Kankaiji Onsen, Ichinoide Kaikan and Global Tower. Jigokumushikobo Kannawa and Horita Onsen are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Beppu Kankaiji Onsen Ryotei Matsubaya Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.2
Location
9.4
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 150 out of 207 reviews
10 - Excellent
150
Rating 8 - Good. 45 out of 207 reviews
8 - Good
45
Rating 6 - Okay. 6 out of 207 reviews
6 - Okay
6
Rating 4 - Poor. 4 out of 207 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 207 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Didier
1 Dec 2025
Liked: Cleanliness, staff & service, amenities
Favorite spot to stay in Beppu. Great staff, great rooms, and good food.
We had a really relaxing stay at this hotel. The private baths were nice and easy to get space, and the lounge with drinks was a nice touch. The staff were all very welcoming and friendly.
The view from the room was very nice, the room itself was very clean and quiet so I was able to have a peaceful and relaxing stay, though it would have been nice if it were a little more well lit, but overall very satisfactory. The meals provided were delicious, I was happy to be able to sample many different dishes and the service was amazing but the portion was a little too much for me, maybe half of what was provided would’ve been just perfect but nonetheless it was an amazing experience.
The Matsubaya Inn is a traditional Japanese ryokan with both beds and futons and is excellent. It has several hot spring baths, which importantly, have a flow source for freshness. (Some hotels just boil water.) We stayed for three nights and our room (Azami) was very conveniently located close to the best of the hot springs, a spacious one with a view of the city and bay. We could put up an 'occupied' sign and use it privately for 45 min. The kaiseki dinner featured both Japanese beef and fish and was Michelin class. The breakfast was Japanese style with fish, and I missed a Western breakfast with eggs. The facilities are clean and simple and is perfect for adults. There's no game center for kids. The only minor drawback is that the inn is a bit apart from the main attractions. It's a yen 2000 taxi ride to most places, and the bus stop is about 15 min away. We like to walk, so didn't mind that.