"The hotel has agreements with local parking. I paid in advance and received parking ticket. The parking ticket did not work, the hotel staff called and then had me call parking to unlock. I spend 45 minutes getting out of parking. The parking place charges ¥9,800 overnight. I did not use the hotel parking the rest of the nights I stayed at hotel"
"I accidentally booked a smoking room, but the staff were extremely friendly and promptly switched me to a non-smoking room. The room was clean and comfortable, and the breakfast was excellent. I had a very pleasant stay."