Khách sạn Old Warden

"Lovely staff and hotel. Stayed in a single room for two nights. Very loud group of people on Saturday night. Walls very thin. They were very loud in the Sunday morning too. Lots of door slamming . I did not say anything to staff. The staff of the hotel were kind and very helpful."

"Toilet seat unattached Please should have an outlets with USB connection ( most of places is having it ) Please super clean , super easy to access I would recommended it for sure"

"Room very tired in need of modernizing, very shabby, stains on the paint work, bedside lamp not working. Just a depressing room"

"Room was clean, staff was great, good food from the kitchen nice atmosphere. Would definitely stay here again."

"Nothing to add"

"Clean room, friendly and helpful staff. Free tea and coffee whilst you wait for your room. My only criticism is my room wasn't quite ready at checkin as they were busy, however this was quickly sorted. I would stay here again."

"The property is well located with multi storey car park nearby and the river views very welcoming. Check in late at night was a bit hap hazard, mainly due to process changes but when we really wanted to get to bed it was a bit delayed. The bed was comfy, shower very good and over all very comfortable. "

"Lovely Hotel with restaurant. Breakfast was very nice using good quality ingredients. I particulalry enjoyed the bacon. The restaurant was also very good for meals. Location was convenient for the centre of Stevenage. Staff were helpful and attentive."

"A"

"We wrote to the hotel to give them a chance to discuss our problem, no response. Breakfast was part of our deal, we sat down ordered it, we were not told at any stage there would be a long wait, after an hour we asked, then told a delay, asked how long the server did not come back, people before us still waiting, it could have been another 30 minutes making it at least 1 and a half hours, we were running late as had family commitments, so we had to leave. No one seemed to be in charge or...

"Disappointing. On arrival to the room, there was a distinct musty smell. Not pleasant and still present after opening the windows. No WiFi in the room. Breakfast was almost non existent. For a pub/hotel that promotes its food service and quality, a couple of boxes of cereal and a few miniature pastries was not what was expected or advised. A cooked choice would be expected (and was advertised)"

"Both myself and my partner were really disappointed with our stay. The shower was freezing, for an expensive hotel I expected to have hot water. The floor of the shower was cracked in two places. The room was unbearably hot with the air con not working. Again for how much we paid I wish we had just stayed in the travel lodge up the road."