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"Great breakfast helpful staff quiet location"

"The breakfast menu was fantastic. The room view was very amazing."

"The staff were easily the most welcoming and accommodating I’ve experienced in a long time. They were friendly and went above and beyond to accommodate my dietary needs. I was welcomed with a bouquet of flowers and treated with total consideration. The room was comfortable and large and of good value. The food was excellent. The property has sweeping views. Incredible stay!"

"Sugar Beach is all grown up, loved the new cabins with spa bath in the terrace, great for cooler October evenings. I also think the lagoon has been cleared of a lot of rocks etc making it easier for adults to swim. Staff were lovely and the site looks so pretty with all the planting. Only thing that is not so good was the food, which was perfectly fine, but could be better"

"I have never written a negative review, however, I am so disappointed with this hotel. Firstly, the room had a constant strong awful smell, which after reading some other reviews, may have been the smell of sewage. The duvet, which had no clean cover on, had a faceal smear on it! The constant thumping of loud music into our room from the hotel 2100hrs to midnight and from next door during the day, meant there was no escape. My wife had the most terrible food poisoning which meant we were stuck in our room for a couple of days. All this lead to us switching hotels after four torturous days. The Manager wasn’t interested and when checking out, couldn’t be bothered to speak to us about this. He said he was coming over to discuss the stay, then 20min after waiting for him, we were told he wasn’t coming! What a shame as the hotel is set a lovely bay. No attempt at communication or a refund has been made. "

"Amazing location, great room, great breakfast"

"We stayed in a Royal swim up suite. The pool lights were on from dusk till 5.30 am. The curtains in the room weren’t adequate to keep this light out of the room, so our sleep wasn’t great. We asked for the lights to be turned off at midnight. We were told the pool was illuminated all night for security. When the rooms were next to the reception which was lit all night too."

"Clean room, nice balcony, nearby to the strip and beach "

"Internet poor, tv poor, pool lovely, staff helpful"