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"Best customer service / A huge room / great hot springs"

"温泉が良い 朝食バイキングもメニューも豊富で良かった"

"The breakfast was good and the staff was really nice, the rooms are just incredibly small."

"Need to walk quite a distance from Nagano Station, along the way, you will find Family Mart and Lawson. A quiet and peaceful street in the morning. The view was good from the breakfast area, but my room view is facing the cemetery, though. The overall hotel vibe gives me a 90s feel, but it's clean and tidy. I like their mini bar as they fill it with many complimentary drinks. "

"Well managed old hotel and quite wide among Japanese Hotel. Everything was available no inconvenience but it was "

"Great service and location"

"They serve free ramen or ice cream every day from 8-10 and it was extremely convenient getting back from a day of exploring and having that option at the hotel instead of having to look for food."

"The location is conveniently across from Nagano Train Station and bus terminal, so it is close to shops, restaurants and transportation. The inn has a nice public bath with an open-aired bath, and has complimentary ramen for night snack. The staffs were all very polite and helpful which made me feel very welcoming. I would love to stay in Dormy Inn again when I visit Nagano in the future. "

"Everything we needed"