Search Hotels in Orange Lake Village, St. Petersburg - Clearwater

"The only issue was service at the hotel restaurant "

"Nice hotel, beautiful view from rooms!"

"Room needs more detailed cleaning and some insect and mosquito repellent "

"We were there two hours before check in. The first room they gave us on the second floor was uninhabitable. The rug had holes, the shower was stained, there was still food left out. I went to the desk and they gave us a new room on the top floor, it was okay. Still extremely run down.. will include pictures of the degraded chipped shower and furniture. There was VERY noisy construction going on the entire time we were there. We were still charged for early check in despite having our room being reassigned? Explain that. The paper we signed when we booked and checked in said cleaning every 3 days. We were staying 6 days. The front desk woman said the new policy was you needed to stay 7 days. Kind of insane they refuse to clean your room with housekeeping. My son got sick one night and I asked for a new comforter. She said she didn't have one because housekeeping left for the day? Then I asked if we could at least have a broom to sweep. They didn't send housekeepers but sent a very used broom and told me to sweep the room myself The only saving grace was Nikki at the restaurant. Make sure you don't open your doors if you are there on trash day, the smell from our balcony was horrible and there were trails of trash everywhere. Also don't expect a full gym. They have a few metal machines outside, not a gym... not sure why it is advertised as such. Very disappointed with how much we spent and what we received in return as far as the condition of the room and facilities. "

"Okay for overnight stays. Breakfast buffet was good. It’s an older property that has a musty scent with lots of imperfections. Public areas, especially the elevator needs to be deep cleaned. "

"I’m not impressed with the room it was not clean and toilet was broken."

"Our overall stay was among the worst I've experienced. From check in to check out. The staff was indifferent and couldn't care less about your concerns. The place was under construction and work was noisy from 6 am.until late evening. Pools were overly crowded with teenagers there for a baseball tournament and not properly supervised. The staff did nothing. The teenagers were rowdy, pushing other's in , jumping, diving and running around making it impossible for others to enjoy themselves and feel safe for their small children. Staffers did nothing. Bar area's closed early. Food was only served in the bar area, no indoor service. TV in the room was not working, volume was only available through headphones, again staff did nothing. Room service skipped our room twice, had to ask for towels and have trash removed. Overall for the price of over 600 per night, I expected much better. Will never return. Nor will I ever recommend.."

"Upon arrival I waited at the front check-in desk for about 15 minutes as two staff members talked to each other while another guest checked in with the other receptionist who was struggling to do their job. The two staff members who were at the other check-in desk chatting did not greet me, did not say "someone will be with you in a moment sir," etc., they simply enjoyed some personal conversation and ignored me. Eventually I asked them if they could help me and they said "sorry for your wait," but this rang hollow. It ended up needing to leave the property without staying the night and was charged $203 on my card on file (in addition to what I paid on Expedia for the reservation) with zero pre-authorization or explanation (I didn't really use the room and I definitely didn't buy anything)"

"Great place to stay 1 or 2 nights"