Khách sạn Orsett

"Cleaning staff appear to be a bit hit and miss these days - soap bottle left at sink open and empty as if it was going to be refilled but was forgotten about. No loo roll in the communal loo. Rooms are very hot in summer without aircon."

"Poor airconditioning"

"All good, except Bottled water and room slippers are not provided, so manage yourself beforehand."

"The staff at reception were extremely friendly and helpful. The room was large and clean. I particularly appreciated the spotlessly clean carpet."

"Fab hotel and useful location for O2 concerts."

"Das Personal war super aufmerksam und lieb. Wenn man einen Wunsch hatte wurde dieser direkt erfüllt. Klima anlage hat funktioniert. Pro Person nur 1 großes Handtuch und als kleine Handtücher (auf Nachfrage) gibt es nur Bodenhandtücher."

"Perfect location and well maintained"

"Clean room very nice and Modern and nice pool"

"The view, the size of the room, the balcony"

"A modern International standard hotel within a stones through of Tower Hill. All well kept, good restaurant and friendly staff. Even got a free dinner with the dice game that was a new one on me. Air conditioning perfect in the hot weather and price in line with the standard provided. Worth a visit and stay"

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"Nice staff and tidy rooms"

"The room on arrival didn’t have the aircon on and so was 28C - I messaged reception and was told it would cool down in a few hours. Worse though was that it had the stench of sewage and a strange and overpowering cherry smell as well but it has been a long day at work so the idea of going back down late at night wasn’t appealing. After a couple of hours in the room however I started feeling dizzy and nauseous and the smell has become overpowering having opened the bathroom door - I looked to see...

"Very pleasant staff always helpful."

"Rooms do not have AC instead you are given a fan , which isn't sufficient when it's 31 degrees outside. Water pressure was low in our room so we could not shower until after 2pm despite reporting the issue at 10am. The room we were given was on the ground floor and did not have an outdoor area therefore we were unable to use this to dry our clothes outside in the warm weather. The photos of the rooms make it look like every room as some outdoor space. Washer dryer supplied was not good quality,...