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ANA Crowne Plaza Osaka by IHG

4.5 star property
Global flavors await at this stylish urban retreat where six distinct dining options satisfy cravings from morning coffee to late-night indulgence

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ANA Crowne Plaza Osaka offers modern luxury and convenience, with international cuisine and shopping at guests' fingertips. Unwind with coffee or hair treatments, then rejuvenate in the sauna or indoor pool. Six on-site restaurants and attentive staff ensure a seamless stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

About the area

Map
1-3-1 Dojimahama, Kita-Ku, Osaka, Osaka-fu, 530 0004

Getting around

  • Oebashi Station - 3 min walk
  • Higobashi Station - 7 min walk
  • Osaka (ITM-Itami) - 28 min drive

About this property

ANA Crowne Plaza Osaka by IHG

Luxury hotel near Osaka Station City
Located close to Grand Front Osaka Mall and Osaka International Convention Center, ANA Crowne Plaza Osaka by IHG provides shopping on-site, a coffee shop/cafe and a hair salon. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
  • A water dispenser, a lift and a gift shop
  • Luggage storage, concierge services and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 473 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other amenities include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Fridges, free tea bags/instant coffee and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe in the park
  • Dojima Teppanyaki
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's restaurant, Tankuma Kitamise, will close permanently on February 28, 2025. Breakfast will be available at the Cafe in the Park as of March 1, 2025.
This hotel will close permanently on October 15, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Hotel Osaka
ANA Crowne Plaza Osaka
ANA Osaka
ANA Osaka Crowne Plaza
Crowne Plaza ANA Osaka
Crowne Plaza Osaka
Crowne Plaza Osaka ANA
Osaka ANA
Osaka ANA Crowne Plaza
Osaka Crowne Plaza
Ana Crowne Plaza Osaka Hotel Osaka
ANA Crowne Plaza Osaka Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Osaka
ANA Crowne Plaza Osaka by IHG Hotel
ANA Crowne Plaza Osaka by IHG Osaka
ANA Crowne Plaza Osaka an IHG Hotel
ANA Crowne Plaza Osaka by IHG Hotel Osaka

Frequently asked questions

Is ANA Crowne Plaza Osaka by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA Crowne Plaza Osaka by IHG?

Self-parking is available for JPY 2000 per night.

What time is check-in at ANA Crowne Plaza Osaka by IHG?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at ANA Crowne Plaza Osaka by IHG?

Checkout is at noon.

Where is ANA Crowne Plaza Osaka by IHG located?

Located in Kita, this luxury hotel is within a 15-minute walk of Osaka City Hall and Osaka Station City. Grand Front Osaka Mall and Osaka International Convention Center are also within 1 mile (2 km). Oebashi Station is only a 3-minute walk and Higobashi Station is 7 minutes.

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Reviews

ANA Crowne Plaza Osaka by IHG Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 355 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

Reviews

10/10 Excellent

Mariamne

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and wonderful breakfast service
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located within main Osaka CBD and good quality rooms.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient, crowne club is great, excellent spa
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property , CENTRAL location can walk and get to the the train in 6 min , lots of food around and the hotel staff was perfect spoke both English and Japanese helped us bring our bags and accommodated all our needs
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned hotel, comfortable room, excellent club lounge.
Stayed 3 nights in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ANA Crowne is a delightful hotel. Good restaurants, excellent staff. We would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, they even have a gym which a plus to our stay.. bed service daily And given free breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay! The breakfast buffet is amazing. Tons of dining options at Osaka station which was a 10-15 min walk.
Stayed 5 nights in Jun 2024

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel! Friendly and very helpful staff. Rooms well appointed and clean
Stayed 3 nights in Nov 2023

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff
Stayed 6 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were very nice and the hotel even waived the 1500 yen fee for the pool and spa each for our family.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite hotels in Osaka. The hotel has a nice understated ambiance. The rooms are well-appointed and very clean. The staff is helpful and knowledgeable about the restaurants and directions to various venues. Adjacent to a beautiful park.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wai Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 6 nights in Aug 2023

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, well updated, nice location, but old.
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for walking the city!

A very nice hotel in a good location. The room was a bit compact but they did a good job of maximizing the space and making use of every inch of it! The customer service was very good. We stayed on the club level and had access to the lounge for afternoon tea and Happy Hour. The food was average and a bit repetitive during our stay but the staff was very friendly and helpful.
Stayed 6 nights in Jan 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Reception service was excellent accommodating all my needs. Excellent Cost benefit
Stayed 2 nights in Aug 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 3 nights at the end of my Japan trip. I stayed in a premium room so my experience was good as it meant lounge access with tea in the afternoon, drinks in the evening and free sauna/onsen use. I’d recommend going for that option
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Worth A Stay.

My 2nd stay at the ANA Crowne Plaza in Osaka. A slightly different room, although very nice, the bed wasn’t as comfortable as the previous room. The staff were very polite and helpful. The hotel has lots of facilities and standards are high. The breakfast is outstanding and excellent value. The hotel is ideally located for the many attractions in Osaka. As well as 5 mins away, from the nearby metro station (Yodoabashi). I would definitely recommend the ANA Crowne Plaza to stay.
Stayed 1 night in Sep 2024

8/10 Good

Bea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was organized and clean. It always seemed a little deserted, esp the restaurants. Since it is not close to subway or station, a shuttle service would be nice like other Crown Plaza hotels offer.
Stayed 3 nights in Nov 2023

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Room comfort

OK hotel

The ANA Crown Plaza is a good hotel. The room was really small but clean and serviced every day. The lounge bar had a limited selection of food and drinks and high prices. The History bar was closed during my stay. Perhaps, the time of the year (December 31-January 4) made the hotel too quiet with some amenities closed.
Stayed 4 nights in Dec 2023

10/10 Excellent

Shiva kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional experience. The service was excellent from start to finish, with the staff going above and beyond to ensure a comfortable stay. The breakfast was delightful, offering a variety of fresh and tasty options to start the day right. The staff were incredibly responsible and attentive, promptly addressing any requests or concerns with a smile. The hotel's location is a major plus, with easy access to transportation options that made getting around the city a breeze. Additionally, there's a grocery store within walking distance, which was very convenient. Situated in a central location, ANA Crowne Osaka, is perfect for exploring the surrounding attractions. I highly recommend this hotel for anyone looking for a pleasant and hassle-free stay.
Stayed 4 nights in Jun 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is approximately 15min walk to Osaka Station making it very walkable. We stayed in a Premium Room which provides access to Club Lounge on 24th floor and ability to access this for light breakfasts, afternoon tea, and light dinner as well as complimentary wine/beer from 6pm-8pm. While the premium room was slightly smaller than expected access to the Club Lounge made it worth it. The hotel also has a small pool. The one downside is tour buses lso use this hotel making breakfast very busy in the morning and the breakfast area really isn't large enough for the number of guests.
Stayed 2 nights in Apr 2024

6/10 Okay

Emily

Disliked: Amenities
The hotel is closing down by the end of the year, and it shows. The room was pretty old and needed a refresh. The beds were very uncomfortable and slouched in the middle, so if two people are sharing a bed, you both end up in the middle, squashed. 2 of the 3 restaurants were already closed, which we didn't know about until we arrived. This was one of the reasons we booked the hotel, so that was disappointing. Check-in wasn't until 3 pm, so we had a drink at the onsite cafe. We got 4 soft drinks and it ended up costing over $50 AUD. The location was great, right near the station and lots of food places a few steps away.
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic 3 night stay at the ANA Crowne Plaza, Osaka. From check in, to check out. I found all the staff to be very helpful and polite. My room was fine, a very comfortable bed, with a range of pillows. The daily room clean was very flexible. It was always a please going back into the room. I used the fitness room, which was mainly set up for CV workouts. I had the buffet breakfast, which was fresh, with an excellent selection of western and Japanese food and tasted lovely. The hotel is a 5 min walk from the nearest Metro station. I would have no hesitation in staying there again.
Stayed 3 nights in Sep 2024