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"The hotel is just in front of the beautiful museum and walking distance from downtown."

"Not a 5 star. Forgot to clean our room, forgot to refill shampoo, coffee etc. No extra pillows available."

"Convenient hotel. Stopped here before our ferry from Bilbao back to the UK. Has secure underground parking and free ev charging. "

"Great location, relaxing spa clean rooms and excellent bilingual staff."

"Fourth time we have stayed there over the years, it is convenient for the bridge across to Bilbao port and offers a good range of local ameities nearby providing you can find somewhere convenient to park. We could not get the air con / fan working that evening. They have upgraded the rooms compared to the previous visits and the picture accurately shows the view we had. The improvement work continues and IT IS NO ANSWER TO SAY IN SPAIN BUILDERS ARE ALLOWED TO START AS EARLY AS 8:00 WHEN WORKING IN A BUILDING. IT IS A HOTEL - GUESTS MIGHT LIKE TO SLEEP IN, THAT'S OFTEN WHAT THEY PAY FOR - IF THE HOTEL CANNOT CONTROL THE BUILDER'S START TIME (UNTIL SAY AT LEAST 9 WITH WARNING) PERHAPS THE MANAGEMENT SHOULD LOOK ELSEWHERE / PERHAPS CHANGE PROFESSIONS, AS THEY CLEARLY DO NOT UNDERSTAND THE BASICS OF RUNNING AS A HOTEL OR CLOSE PROPERLY FOR RENNOVATIONS. My suggestion that such an early start (on a Saturday morning) was not really what you'd expect from a professional hotelier was just met (from morning staff) with a shrug of shoulders. it's Spanish rules! Very welcoming Breakfast good, albeit with just one member of staff there, to check people in and find initial coffee plus attend to eberything else there are understandably longer waits then should be the case for some of the food replenishments to come out. "

"Loved it! "

"Best hotel in Bilbao"

"Definitely would stay there again, very handy for seeing all of Bilbao "

"Nice hotel with clean, comfortable rooms and very friendly, helpful staff. The only downside is the location — the surrounding neighborhood didn’t feel very safe to walk around at night, so we relied on taxis in the evenings. Overall, a good stay if you plan your transportation ahead."