Khách sạn Otis

"Location"

"Clean, comfortable bed"

"The hotel had been somewhat updated recently. Our room had a damp/unfresh smell but as we ran the a/c longer it improved. Very good breakfast selection. Clean pool area. Felt safe in the area. Easy access to highway and we were able to walk to Walmart to get a phone charger. Overall good for a reasonable price."

"Great"

"The breakfast crew was very rude and disrespectful. As soon as breakfast started and it was set out they went and stood right next to the food hands crossed starring at everyone's plates. They spoke Spanish to each other about how much food were on people's plates and saying rude things. I travel often and never had I ever experienced this. Sucks because the location was good and the room was decent but that experience alone made me never want to go back to that hotel it was too expensive to not...

"The motel was understaffed.Should have had a maintenance man on duty. We were locked out of our room for about an hour.And a half, waiting to get in. The safety lock had flipped and locked the room."

"Our room was so nice and big. Nicest place we've stayed in a long time. I was handy that IHOP was next door for dinner."

"This was one of the most disappointing hotel stays I’ve had. The room had a strong mildew smell that made it feel damp and unclean from the moment I walked in. The “fitness center” was a joke. It was dark because the lights didn’t work properly, the treadmill barely functioned, and the free weights started at 15 pounds with no lighter options. Calling this a gym is a stretch. The customer service didn’t make up for the poor condition of the property. When I approached the front desk the...

"Older property that has been maintained. Staff very friendly and helpful. Nice breakfast."

"room was ok clean would stay again"

"Good for one night, Would pick another location for extended stays."

"We have stayed in other hotels in Hays in the past and we were ready to try something different. We are very happy with our recent day at this hotel. The building was clean and modern with lots of natural light and pleasing colors. Our room was very spacious and the bathroom was also a great size. The elevator worked quickly and the breakfast was quite nice. The next time we have a stay over in Hays, we will return."

"It was a great stay even for just one night! Well kept hotel. The staff was very friendly and helpful. I defiantly would recommend!"

"It’s a clean safe space not new rooms tbh if it works why fix it. the staff is super nice the 3rd shift guy is definitely manager material!!!! WOULD RECOMMEND AND WOULD STAY AGAIN!!!"