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"Everything was exceptional from the room to the pool and especially ALL the staff"

"Hôtel incroyable avec une équipe toujours au petits soins. "

"The room very nice and clean and have a a little sofa 🛋️ to seat and relax and I definitely recommend it and I will stay there again in the future "

"Room and hotel were AMAZING! The only negative is the food (other than breakfast) is very limited ! Mostly just deep fried food ! "

"I loved everything about this hotel, the staff were just too nice respectful and helped with everything. The hotel.was cery clean and beautiful. You can see the sunset from the hotel restaurant the beach is right in front. Thank you very much for a memorable stay. Aladin and Family "

"I enjoyed my peaceful nights stay and the facilities available. Room was comfortable with air con and fan options which worked well. Staff were friendly and the restaurant produced good food. I’d would have liked an option for a mosquito net as there were a lot, but otherwise a good one night. "

"Room was nice and the staff were great. My original was not quite ready when I arrived and they changed my room immediately. "

"The property was on a beautiful beach , with amazing views of the ocean and islands ."

"Paid for a premier room with ocean view & balcony. Room had neither, asked for the room we paid for to be told our room was given to someone else the previous day. Told we could change room the next day, then told they didn't have another room to offer us. They tried to offer a much smaller room & claimed that was what we paid for & they had upgraded us on arrival. This was challenged, the only resolve they could offer was free breakfast. Breakfast was buffet for the first 3 days, it was very oriental. It was ok, we found things to eat. Day 4 the breakfast changed to a set menu with no warning. The hotel advertised beds and parasols on the beach, these did not exist. The hotel advertised 5 restaurants within a 10 minute walk of the hotel. 3 of them didn't exist & the other 2 were permanently closed. Nearest restaurant was a 20 minute walk. Advertised as a no smoking hotel, there were ashtrays by the lifts, someone was smoking at breakfast. When staff were made aware, they did nothing. The hotel advertised several places to get food on site, bar, cafe, deli, coffee shop. There was one restaurant and one small snack bar with a very limited menu. There was music until 6am one night, 2am the next night & 3am the next night. We discovered that the hotel had a night club on the premises. The hotel advertised soundproofed rooms, this was definitely not the case. Hotels.com & the hotel have refused a refund for their false advertising and this information is still on the website."