Khách sạn Oxbow , White Lake

"I recently stayed at this hotel and unfortunately had a disappointing experience. After checking out, I realized I had left my jacket hanging in the room. I contacted the front desk and called four separate times. Each time, I was told the housekeeper was unavailable and that I should call back in 30 minutes. I followed those instructions, but was later informed that the housekeeper had already left and that the item was not found. I am absolutely certain that I left my jacket in the room,...

"The breakfast was great and the staff was thoughtful and friendly! Amenities were great!"

"We had a wonderful experience during our stay. From the concierge to wait staff and housekeeping, everyone was friendly and very attentive. Our room was pristine and refreshed/restocked daily. We stayed in a large balcony king overlooking the river. So relaxing having a cup of coffee in the morning and glass of wine at night listening to the river! We also attending a bridal shower in the conservatory and the set-up was beautiful. The staff helping with the event were great as well. "

"Great "

"Lovely place. Highly recommend."

"Great stay for a night for some peace n quiet"

"The rooms were quite dirty. TV wouldn’t work right. Fan on the AC wouldn’t stay on. "

"The bedding was soooo soft, like laying in a cloud. Clean room, love the bar area, friendly staff."

"Staff were friendly and helpful. Room was clean and comfortable. Breakfast was fresh! Really like this hotel. There is coffee/tea and hot cocoa 24/7 so it was nice to be able to go down to the dining room and sit down with a cup of tea in the evening. "

"The Breakfast"

"Clean facilities, helpful staff, and good location! "

"Excellent property! Large rooms"

"bad"

"Room was not clean. There was some gel like substance all over the light switches and the surfaces. The TV did not work. We were on the first floor and there was no way to cover the window so people can’t see in altogether. It was probably one of the worst places we stayed at if there is a positive. The guy at the front desk was very nice. There was breakfast and it was OK."

"Traveled alone. The property was very nice and I felt very safe!"

"Very clean, friendly staff, and great location!"

"The elevator was creepy and really needed to be cleaned and refurbished. We felt we were in a service elevator. Frequently dirty laundry and cleaning supplies were left in the elevator to travel unattended to the basement. The flooring in the bath and foyer was speckled with dents and wear. The tub was grey and really needed to be converted to shower. Water pressure was low and the shower head was calcified I stayed for three nights and did not have my room serviced"

"Great location and fantastic Hotel."

"The property has a great location and very well maintained. The staff was very helpful at all times."