Search Hotels in Oxbow, White Lake

"Overall for the price, definitely worth it and I'd stay again. But we did have a few small issues. We stayed 2 nights and night one, we noticed the TV connection was terrible. We called the front desk and the Manager said it started that 2 days prior and he'd try resetting the Direct TV receiver. This didn't fix it but we were exhausted and just went to bed. Over the course of the stay, the connection never changed. When I booked the room, I specifically booked a room with 2 queen beds, a sleeper couch and a roll away bed. Our room only has 2 queen beds. Again, fairly minor and overall I was pleased. "

"What a waste of money. The front desk staff was ridiculous. Super old hotel. Worst embassy suites I have ever stayed at."

"I arrived on an evening with storms and heavy fog. The front desk clerk was mildly friendly and provided almost no detail upon check in. Like that the cable had been knocked out and my TV didn't work. She advised I just unplug to reset. That didn't work. I could never connect to secure wifi service and the staff was not helpful with this. My shower door would not stay closed. Even with a washcloth jammed in there- I gave up. The room guide was missing. As a property, I was so disappointed to find no restaurants nearby. I won't be staying at this property again."

"The windows were did not have good shades I could see the lights as i was sleeping outside "

"Every member of the staff that I had contact with were friendly and helpful. The room had everything needed to relax, cook, bathe, and sleep. The heating and cooling for the room worked perfectly and I could adjust it with ease. The indoor pool was warm and open until 10 pm. "

"👍"

"everything was great "

"worst customer service that I’ve ever encountered. Misleading information between staff caused great The customer is put in the middle without regard to circumstances. Needless to say, I will no longer be using this hotel in the future. Due to extreme weather conditions and tornadoes in Michigan, flights were canceled and travel plans had to be adjusted. They were inflexible and charged me for one night when it wasn’t used. Hotels.com made the original reservation and reached out to the administrative staff at the Kingsley Inn, who still stood firm and did not offer a room credit for a future use. I was not looking for my money back. I was simply trying to rebook the room in the future. I’m sure that there are other hotels that would appreciate my business."

"Buffet breakfast was very good "