Search Hotels Near PR11 Vereda dos Balcões, Santana

"Everything was great. Beautiful hotel. The best spa with pools hot tubs and steam rooms. Food was excellent. "

"Great views, nice staff, great stop for The Nun’s walk and Pico Ariero. Great to have a sauna and hot tub for after. Especially in February!"

"We liked everything about this hotel…except problems with breakfast during our entire stay.. For the three days that we were guests at this lovely hotel, we found that there was just not enough staff to manage keeping the tables clean, getting adequate food on the buffet table, refilling the platters, putting out sufficient mugs, etc. The two staff members who were working were polite with our requests, and very respectful, but they just couldn’t do it all on their own. This needs to be rectified for the hotel to be truly deserving of a 5-star rating. "

"Tony and other staff are is very friendly. Comfortable. Very quiet."

"Good location if you have a car. Lovely staff, great pool with steamroom and sauna. Breakfast is really good and plentiful! Not too many reatautant options in the area, but like I said, if you have a car it's great."

"The hotel is awesome. Very modern and clean. Perfect buffet breakfast. 5*. "

"Spotless, very comfortable room, lovely sunny terrace and a comfortable sitting room full of books, plants, interesting pictures and antiques. The staff are so welcoming, friendly and helpful, and the breakfast was superb, the best we had in Madeira. Levada walks nearby and short walk to a couple of good restaurants. Highly recommended "

"The room was small, but clean. A very comfortable bed, but the best was the balcony and the views. The staff was wonderful and the breakfast was great."

"This property did not meet expectations and did not match the listing description. Several key details in the listing are inaccurate. The property is described as having a washer and dryer, but there is only a washing machine. No dryer is available, and no laundry detergent was provided, which made basic laundry needs inconvenient during the stay. The location description is also misleading. The listing suggests the property is at a casino and golf course, but it is not. It is a four-unit building located in the middle of a small village. While Santana itself is quiet and peaceful and about a 40-minute drive to Funchal, the description does not reflect the actual setting. The cleanliness of the unit was below standard, and the towels provided were very rough and uncomfortable. Overall, aside from liking the quiet location, the stay did not align with the listing or typical expectations for a vacation rental. Due to inaccurate information and the condition of the property, I would not recommend staying here."