Khách sạn Pacheco

"Decent room, good value."

"Upon arrival the hotels desk clerk said i didnt have a reservation when i clearly did So i hadto to wait an hour after arriving to get room "

"Clean room, good breakfast and good staff"

"Gym was nice we used it. Front desk snd housekeeping are friendly and helpful. The condition of our room 406 at no fault to housekeeping was that the tile in the shower was gone and very uncomfortable, a mat was provided but i am not a fan of these. The light in the makeup mirror was barely working. One elevator in the whole place ONE! that is crazy and one ice machine on the first floor. So we will not be staying here again. Not because of staff. Just not happy with the room and access to the...

"Good clean place to stay "

"Everything was perfect for the first comers like us except the "Breakfast Included" information. It'd interpreted, either intended or unintended, as a sort of "fradulent advertisement". I think it'd be an issue for both your (Expedia) advertisement and the ESA's. The advertisement specifically says the breakfast a "continental breakfast. However, in fact, it's NOT. What the ESA in San Ramon provides in the morning hours is NOT what the typical "continental breakfast" supposed to be. But no...

"Room was not clean. Hairs all over the bathroom and the room smelled like food."

"1 "

"A/C wasn’t working we need to move to another room , "

"restaurant was closed. pool was unusable. theres no water in the gym. staff didnt convey limited amenities until after check in, and wouldn’t offer compensation or refund. all we heard was “they were sorry, the hotel in under new management”. we booked this place for 10 days and had to suffer that long without any compensation or discount. very poor location."

"Kind and helpful staff"

"As someone who prioritizes cleanliness this is a great match, the area surrounding the hotel is not very family friendly which is not a fault of the hotel, which brought some not top tier guests. However the room itself was spotless, bathroom is old but clean, everything else was great. Not a spot on the sheets or pillows. Towels were fluffy and clean. Bed comfortable. Breakfast has great waffles, there weren’t any protien options but fruit, yogurt, juice and cereal were great. Biggest...

"I am very disappointed with my recent stay. We arrived to find our room was not ready at the promised time, which was already an inconvenience. Once we were finally able to check in, the condition of the room was unacceptable: the air conditioning was non-functional, the sliding door lock was misaligned and did not secure properly, and the bathroom was poorly cleaned with visible mold. To add to the frustration, the level of service was lacking; when we checked in, the front desk was actively...

"The hotel is pleasant with a comfortable room layout and a very good shower. The pool and hot tub are a big plus and there is parking on the premises. The couple of drawbacks: The elevator card key deactivated multiple times and the bath and pool towels are scratchy. We arranged for daily room "refresh" and only had housekeeping one day when we followed up in the morning."

"Property was clean … staff friendly and breakfast was great"

"The front desk upon checking in was rude. The microwave wasn't working, but it was the entire plug that didn't work. Went to take a shower and there was no hot water. You have to pay for parking that I didn't know about until we got out parking paper. This isn't where we normally stay, but we booked last minute. "

"Great stay "

"Clean and good customer service!"

"The room was not clean. The bed sheets were dirty, the towels had yellow stains on them and the room was full of gnats! "

"Nice placed staff very friendly "