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HOTEL MAYA PALENQUE

3.0 star property
Boardwalk/promenade hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for HOTEL MAYA PALENQUE

Comfort Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board
Dining
Point of interest
Point of interest
Free toiletries, hair dryer
Overlooking the boardwalk, HOTEL MAYA PALENQUE offers a serene retreat with an outdoor pool and lush garden. Savor a drink at the bar or get some work done in the business center, all while staying connected with free WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Pool
  • Breakfast available
  • Housekeeping
The current price is 1.508.543 ₫
1.780.076 ₫ total
includes taxes & fees
31 Aug - 1 Sept

Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Comfort Double Room

8.2 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Cable channels
Laptop workspace
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Junior Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Laptop workspace
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in Palenque, HOTEL MAYA PALENQUE is on the boardwalk. El Panchán and Palenque Archaeological Zone are notable landmarks, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls. Museo de Sitio Palenque and Cascadas de Roberto Barrios are two other places to visit that come recommended.
Visit our Palenque travel guideOpens in a new window
Map
La Cañada, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 8 min walk - 0.7 km
  • Aluxes Eco Park - 4 min drive - 3.3 km
  • Palenque National Park - 6 min drive - 5.1 km
  • Museo de Sitio Palenque - 9 min drive - 7.6 km
  • Palenque Archaeological Zone - 11 min drive - 8.7 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Cafe Jade - ‬5 min walk
  • ‪Chivo's Mar & Tierra - ‬5 min walk
  • ‪Pizzería Palenque - ‬9 min walk
  • ‪Kinich Kan Balam - ‬4 min walk
  • ‪Restaurante Trotamundos - ‬4 min walk

About this property

HOTEL MAYA PALENQUE

Hotel near El Panchán
Located close to Misol-Ha Waterfalls and Museo de Sitio Palenque, HOTEL MAYA PALENQUE provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Chan Bahlum, the on-site family restaurant. In addition to a bar and a conference centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge) and a reception hall
  • Concierge services, a TV in reception and a 24-hour front desk
Room features
All 50 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre (900 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Well-lit path to entrance

More

  • 3 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
  • Airport shuttle fee: MXN 200 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

Frequently asked questions

Does HOTEL MAYA PALENQUE have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at HOTEL MAYA PALENQUE?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at HOTEL MAYA PALENQUE on 31 Aug 2025 start from 1.508.543 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HOTEL MAYA PALENQUE pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL MAYA PALENQUE?

Self-parking is free at this property.

What time is check-in at HOTEL MAYA PALENQUE?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HOTEL MAYA PALENQUE?

Checkout is at noon.

Does HOTEL MAYA PALENQUE provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 200 per vehicle applies.

Where is HOTEL MAYA PALENQUE located?

Situated on the boardwalk, this hotel is 0.5 mi (0.8 km) from El Panchán and 3 mi (4.8 km) from Palenque National Park. Museo de Sitio Palenque and Palenque Archaeological Zone are also within 6 mi (10 km).

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HOTEL MAYA PALENQUE Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 154 reviews
Rating 8 - Good. 45 out of 154 reviews
Rating 6 - Okay. 9 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 1 out of 154 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro Torres

Liked: Cleanliness, property conditions & facilities
Close to all local attractions.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
walking distance (15-20 minutes) to the plaza & Cathedral. Lots of shops & restaurants along the way
Stayed 2 nights in Aug 2025

10/10 Excellent

fernando m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exselente
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024

6/10 Okay

Lenzy

Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in Jul 2025

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good costemer cervice
Stayed 3 nights in May 2025

6/10 Okay

Rubén

Qwerede fghh
Stayed 1 night in Mar 2025

8/10 Good

Felipe

Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool area

Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

4/10 Poor

JAVIER

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Really is a 2 star hotel. Swimming pool nice but noisy at night. Also, you can hear next door noises making hard to sleep. Air conditioning didn't work properly. Food in the restaurant was good but the waitress over charge my bill.
Stayed 2 nights in Jan 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities
Nice garden, covenient location. Our first room had plumber problems with wc. The personal changed us to a second room that also has problems and finally, after two changes we were able to have a proper wc. Be careful with water falling fro air conditioning, our passports were wet as our lugagge was in the floor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención. Muy tranquilo...
Stayed 1 night in Aug 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, aunque ojo, está frente a una central de camiones, hay ruido de los mismos 24 horas
Stayed 2 nights in Aug 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Mucho ruido de lacalle,
Stayed 1 night in Aug 2025

10/10 Excellent

Asaneth

Liked: Cleanliness, staff & service, property conditions & facilities
9/10.Me encantó la ubicación, la limpieza y el personal muy amable. Disfrute la alberca ya por la tarde noche. Pienso volver a regresar.
Stayed 2 nights in Aug 2025

10/10 Excellent

IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones muy agradables, súper recomendable!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Marylin Janet

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien limpio y muy agradables
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ADO está enfrente
Stayed 2 nights in Aug 2025

6/10 Okay

Veronica

Pues más o menos solo que para los de la tercera edad no hay elevadores y pues tienen que subir escaleras les falta variedad en el menú y yo pedí vista a la alberca y me dieron hacia el estacionamiento está cerca de la cañada internacional que está bonito ese pedacito de restaurantes y hotelitos que se ve bonito
Stayed 2 nights in Aug 2025