Find hotels in Palestine, IL from 1.415.406 ₫

"This was a terrible experience. We stayed one night. We were told it was $170 a night, we arrived an hour early and was charged $30. Then the next morning we called the front desk to see if we could check out at 2pm instead of 11am, and we were told it was fine, but we had to pay an extra $20. Which we agreed to. Then when we went to check out, the man at the desk was trying to charge us for 2 entire days. We then we're charged an extra $50 the next day with no reason or explanation. No ice machine. Dirty furniture and burn holes in the sheets. Only one vending machine and it was sold out of everything. No breakfast. After staying one night, we collectively paid $270. The employees sleep in cots by the front desk which was off-putting, and I didn't encounter a single pleasant employee. I wouldn't recommend this experience to anyone. "

"Rude staff, dirty room, "

"We've been to this location several times. Today we believe was a one off. The room a/c did not work. Woke up to an 80 degree room. Set it to 70 cool. It just kept rising. Other than, everything else is superb "

"It was terrible "

"Staff was nice, room.was clean, breakfast was wonderful. Close to restaurants 😄"

"Definitely welcomed. Nice staff. "

"Very nice staff the room was clean and very nice"

"Disappointing Stay for the Price! I recently stayed at this hotel, and unfortunately, my experience was far from satisfactory for nearly $170 a night. Upon arrival, I noticed food on the furniture and hair ties in the bathroom, which were major red flags for cleanliness. Additionally, the table in my room had sides that were coming unglued, indicating a lack of proper maintenance. For the price I paid, I expected a much higher standard of service and cleanliness. I suggest the management prioritize these issues for the benefit of future guests. "