"The staff are very nice and check in was easy. The food at Drift was good. The room was just ok, definitely not anything special, view of a roof and parking lot. Pool was small and filled to the brim with children, it turned a murky color by midday. There is barely any pool service, we never were offered a drink. Leak in our bathroom. Overall it was just ok, we won’t be back. "
"Warning – Be aware of extra fees and some service issues.
The staff is generally friendly and helpful, but I experienced a frustrating problem with the dry cleaning service. I was assured it would be picked up and processed, but it was never sent out, which left me short on clothes for the rest of my trip. I ended up having to buy additional clothing. It would have been better if the staff member who promised to handle it had taken responsibility. I informed the hotel that I would not be paying the service fee due to the delay.
The gym has a strong mold smell, and I’m quite certain there’s a mold issue there.
On the positive side, the room was clean, functional, and perfectly adequate for one person, though quite small. The housekeeping staff were lovely, but they knocked very aggressively on the door (like police) even when the “Do Not Disturb” sign was clearly displayed.
The outdoor pool area is usually crowded, but the hotel does have a beach section off Ocean Drive. I didn’t get to use it, but I might if I return.
Overall, I’d rate the hotel 7.5/10.
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"Overall, the place is clean and room is nice. The only downside is the Internet speed and connection goes in and out. Depending how close you are to the office usually it’s faster near the office. I was originally booked in a room far from the office and there was no connection and the TV was not connecting to the Internet."
"Our arrival was totally lacking, we weren’t told where the amenities were what restaurants hours were etc.. We had to crawl down for all of that. Also, that main lobby courtyard being closed really created a tight dark lobby that was not what we expected for a breakers experience at that price. The food was pretty good, the rooms were just fine, we would stay at The Four Seasons in the future."
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