Search Hotels Near Pan American Pier, San Juan

"El cuarto muy bonito y cómodo pero la presión de agua y el calentador dieron mucho problema."

"Very nice"

"No me gusto para nada ,no hubo comunicacion con el staff para nada ...un cuarto sin ventanas ,la luz se fue horrible...no me gusto la estadia.."

"Great location with excellent amenities and layout. The gym and the pool were absolute favorites. The breakfast bar which transitioned to a cocktail bar was also a nice treat! Housekeeping was friendly and easily accessible."

"Parking is off site across the street every time we needed to access the car we had to notify the staff to open the gate. The room is super large with plenty of space. The view is amazing. The staff was helpful."

"the room looked clean, but smelled musty , garbage cans were rusty."

"Excellent"

"The accommodations were satisfactory. The buffet was a positive aspect, but replenishment should be expedited when items are depleted, especially given the high volume of guests. I also had to request cream cheese, which ideally should be readily available, particularly since bagels are offered. Our room had an unpleasant odor. We informed the front desk, but no action was taken. Upon our second notification, they responded and attributed the smell to the air conditioning not being in operation. Given the local climate, it is unreasonable to expect guests to continuously run the air conditioning solely to mask an odor; this is not consistent with my experiences at other establishments. Otherwise, the stay was pleasant. The hotel's proximity to the airport is convenient, and the shuttle service to the beach and Old San Juan shopping district was excellent. The surrounding area offers numerous amenities, and Uber services are prompt and affordable. A Walmart is located just three minutes away. Overall, this location is highly recommended, and I would consider staying here again."

"Everyone on staff is polite and friendly- whoever does the hiring for these people is spot on! Last year I stayed in a nice hotel in Isla Verde but I missed the Marriott Stelaris (where I had stayed around 8 or 9 times). So I came back this year and was very happy to be there. Superior service."