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"The place is beautiful and serene, a bit cold but hot water bottles and fireplace available. The restaurant is limited on food variety and the receptionist and dining room incharge were cold, not welcoming."

"Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms. "

"Staff here are excellent. Very welcoming and friendly"

"Friendly staff and excellent "

"People were very friendly and helpful in every way."

"The manager and staff were very welcoming."

"The studio apartment has a very comfortable bed and the location is very secure and near the city and westlands shopping malls"

"I traveled to Nairobi, where I was picked up by a staff from hotel. Stayed at the Troy hotel for two weeks. I had plenty of dishes to choose from. The staff checked on me to make sure I was comfortable. I was greeted going out and coming in. I was asked what would I like for breakfast the next morning. This experience was delightful being a single traveler. I recommend Troy hotel. It gave a family friendly atmosphere."