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"While all the staff was great from the start, I was particularly impressed by the kindness and welcoming nature of two: 1- Louise, at the reception desk, helped me from the moment I arrived and was patient and empathetic and 2- Rima, the woman working in the Executive Lounge. She was so attentive and thoughtful from day 1! I take with me great memories of this nice hotel."

"Nice hotel. Location practical. Great views"

"Is this a five star joint? It should be."

"The A/C did not work The WC was smelling The room was dusty The beds were to narrow No bottels of water The bathroom was nice and clean The staff was very good"

"Absolutely everything about the hotel was fantastic"

"Stayed for Liseberg and absolutely loved it."

"Would recommend for location and amenities! "

"Great location perfect"

"Trams, Trams, TRAMS!!!!!!!! 0550 they start trundling by on hexagonal wheels it seems. Good god they are LOUD. triple glazing needed, you can almost FEEL them trundle path. 4 lines. 4...... Breakfast was great, staff lovely, hotel maybe a little tired but more than acceptable. But TRAMS!!!!!!!"