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"They are good at their business. Perhaps more initiatives by top management are needed. "

"The room could be just a bit cleaner, especially the bath."

"Yes"

"I had a very disappointing stay at VITS Hotel, Karad. Despite being a premium-priced property, the service quality was extremely poor. • In-Room Dining was a nightmare — delayed responses, overpriced items, and basic amenities like water were not provided on time. • Room service was unresponsive even after repeated calls. • Hospitality was unprofessional — we submitted Aadhaar cards for both guests at check-in, yet were later asked to pay extra for the second person. • The overall experience felt like we were being overcharged for below-average service. This hotel clearly lacks proper management and customer service. I would strongly advise against staying here, especially for couples or anyone expecting even basic hospitality."